Swedish Speaking Online Store Advisor About Mercier Consultancy Group Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to bridging the gap between top-tier general talent and industry-leading enterprises. We pride ourselves on delivering bespoke career opportunities that define success, particularly for those seeking high-impact Swedish-speaking jobs in emerging international hubs. Job Overview We are currently looking for a motivated professional to join our client’s team as a Swedish Speaking Online Store Advisor in Sofia, Bulgaria. This unique opportunity within the retail industry allows you to leverage your linguistic skills to provide world-class service to Scandinavian consumers, making this Swedish Speaking Online Store Advisor position in Bulgaria an excellent choice for a career-focused individual.

Key Responsibilities
* Provide exceptional customer support for an industry-leading retail brand via phone, email, and live chat.
* Assist Swedish-speaking clients with online order inquiries, returns, and inventory availability across physical and digital storefronts.
* Resolve complex consumer retail issues with a focus on brand loyalty and service excellence.
* Manage order processing systems to ensure accurate tracking and delivery of retail merchandise.
* Act as a brand ambassador, maintaining the highest quality standards expected within the international retail sector.
* Collaborate with internal departments to streamline customer experience improvements for the Scandinavian market.
* Maintain detailed customer records and feedback logs to support continuous service optimization.
* Native or fluent Swedish (spoken and written) is mandatory.
* Valid EU passport or right to work in Bulgaria.




* Prior experience in the retail or customer service industry is considered a significant asset.
* Strong digital literacy and the ability to navigate complex retail management software.
* Excellent communication skills with a customer-centric mindset.
* Willingness to relocate to Sofia for this rewarding Swedish Speaking Online Store Advisor position in Bulgaria.

What We Offer
* Competitive Monthly Salary
* Fully Paid Training program to ensure your professional success.
* Comprehensive Health Insurance coverage.
* Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your move to Bulgaria.
* Monthly Performance Bonus linked to your retail service KPIs.
* Opportunities for growth within one of the most exciting jobs in Bulgaria for international speakers.
* And Much More… Life in Bulgaria Living in Bulgaria offers a unique blend of historical charm and modern urban convenience, making it a fantastic destination for expatriates. Bulgaria is known for its stunning landscapes, ranging from the breathtaking Balkan mountains to the sunny coastlines of the Black Sea, all while enjoying a welcoming and vibrant culture. Whether you are seeking historic architecture or a buzzing nightlife, Bulgaria has something to offer for every lifestyle. With a low cost of living and a high quality of life, professionals moving to Bulgaria find themselves enjoying more disposable income and an improved work-life balance. As more global companies look toward the region, finding jobs in Bulgaria has become a premier career move. Relocating to Bulgaria provides the perfect environment to thrive professionally while enjoying exquisite local cuisine and a warm Mediterranean climate. Best regards, The Recruitment Team at Mercier Consultancy Group #J-18808-Ljbffr

📌 Swedish Speaking Online Store Advisor For TikTok (Barcelona)
🏢 Mercier Consultancy Group
📍 Barcelona