About the role
As Account Manager, you will manage a portfolio of customers in the Italian and English-speaking market and ensure they remain successful and engaged with Enginy. Customer Retention
* Proactively manage accounts to minimize churn and secure renewals
* Identify risks early and build engagement plans with customers Account Management
* Maintain accurate CRM data, health scores, and renewal timelines
* Use product usage and feedback to manage account health About you
* Proficiency in Italian and English
* 2–5 years experience in Customer Success or Account Management in B2B SaaS
* Strong communication and relationship-building skills
* Proactive and ownership-driven mindset
* Comfortable using CRM and customer success tools

What we offer
* Competitive salary tailored to your experience.
* Enticing performance bonuses that you won't see anywhere else.
* Versátil remuneration through Cobee.
* Pension Plan through Arca
* Short Fridays all year round and extra days of vacation for your birthday and Geneversary.
* Yearly Work From Home allowance (24 days for Customer Facing functions / 48 days for Product & Engineering and Admin)
* Full Work From Anywhere weeks during August & End of the year.
* A discount on a premium gym (with spa access) just a step away.
* Free fresh fruit every day to help you care for your health.




* A discount at a beachfront cafe where you can also get daily menu deals.
* Beachfront office so you can work with stunning sea views—an inspiring and energizing workspace.
* Direct beach access to take breaks by the sea and recharge.
* Continuous learning, including but not limited to mentoring, coaching, workshops, and opportunities to attend SaaS conferences.
* Career growth opportunities, as we won't let your dedication and results go unnoticed.
* Team gatherings and celebrations, because we love to build connections and celebrate achievements together.
* A collaborative culture because we foster hard work, teamwork, transparency, and respect, encouraging open communication and a positive environment where your voice matters.
* If you're not sure you meet 100% of the requirements — we still want to hear from you.
* Research shows that candidates from underrepresented groups often self-select out even when they're a strong match. If this role excites you and you believe you can make an impact at Enginy AI, we encourage you to apply.
* Ready to help build the infrastructure behind the future of B2B sales? Let's build something great together.
* Ready to shape the future of B2B sales with us? Let's build something great together #J-18808-Ljbffr

📌 Onboarding Specialist, Italy (España)
🏢 Enginy
📍 España