Here at First Derivative we are looking to expand our Murex offerings in Switzerland and we are looking for a Murex Front Office Support Lead to join us You will own the day-to-day operation and production support of Murex MX.3, making sure trade capture, valuation, risk and market data processes run reliably through the trading day and end-of-day cycle. You are the escalation point for complex Front Office issues and valuation discrepancies, and the owner of the front-office support queue end to end. Responsibilities
* Monitor and support Murex Front Office processes, including trade capture, valuation, market data, risk and end-of-day processing
* Act as escalation point for traders, risk managers and middle office on system issues, valuation discrepancies and data questions
* Triage, investigate and resolve incidents on the platform and its interfaces to upstream and downstream systems (market data, risk, settlement, accounting)
* Own the front-office support queue: coordinate L2/L3 incidents with the platform run team and the software vendor, manage escalations, and hold the SLA
* Perform root-cause analysis on recurring issues and drive permanent fixes with the development team and vendor support
* Support end-of-day, month-end and market close processes so deadlines are consistently met
* Maintain runbooks, escalation paths and on-call procedures
* Support testing and operational readiness for platform upgrades, patches and vendor releases Requirements
* 5+ years of hands-on Murex MX.3 experience, with strong Front Office functional and production support expertise




* Proven track record supporting Murex MX.3 in production, with deep Front Office knowledge across trade capture, valuation, market data, P&L; and risk processes
* Strong knowledge of front-to-back trade lifecycle and Front Office processes. Commodities experience is advantageous but not required
* Strong SQL and familiarity with Murex Datamart structures for data investigation and reporting
* Strong understanding of Murex architecture, including workflows, market data, interfaces/integration, Datamart and batch processing
* Unix/Linux server environments and batch job monitoring
* Basic scripting (shell, Python) for troubleshooting and automation
* Incident, problem and change management (ITIL or equivalent); ITIL Foundation preferred

We offer
* 5 weeks of vacation
* EPAM Employee Stock Purchase Plan (ESPP)
* Enhanced parental leave
* Extended pension plan
* Daily sickness allowance insurance
* Employee assistance program
* Integral business travel medical and accident insurance
* Learning and development opportunities including in-house training and coaching, professional certifications, and courses
* Please note that any offers will be subject to appropriate background checks
* We do not accept CVs from recruiting or staffing agencies
* For this position, we are able to consider applications from the following:
* Swiss nationals
* EU/EFTA nationals
* Third-country nationals based in Switzerland with an appropriate work permit
* Displaced people from Ukraine who are currently in Switzerland and hold, or have already applied for, S permits

📌 Murex Front Office Lead: Production (Comunidad de Madrid)
🏢 Epam Systems
📍 Comunidad de Madrid