You Have
* 3 to 5 years of proven work experience in a leadership sales role (must)
* 3+ years of Sales B2B experience (must)
* 1+ years of BPO experience (desirable)
* English Proficiency B2+ (must) // French is a plus in your application
* Willingness to commute to our site located in CDMX, Insurgentes (near by Poliforum)
* A passion for customer experience and driving team results
* Experience in operations (BPO) and strategy building
* Excellent Coaching history
* A record of developing and retaining great employees
* Experience maximizing revenue through best practices
* Experience working with or similar CRM
* Experience finding solutions as a manager You Have
* 3 to 5 years of proven work experience in a leadership sales role (must)
* 3+ years of Sales B2B experience (must)
* 1+ years of BPO experience (desirable)
* English Proficiency B2+ (must) // French is a plus in your application
* Willingness to commute to our site located in CDMX, Insurgentes (near by Poliforum)
* A passion for customer experience and driving team results
* Experience in operations (BPO) and strategy building
* Excellent Coaching history
* A record of developing and retaining great employees
* Experience maximizing revenue through best practices
* Experience working with or similar CRM




* Experience finding solutions as a manager
* Change Management skills You Will
* Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
* Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
* Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
* Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
* Stay current on developments in xqysrnh client services and within the market and ensure the team is informed on the latest trends and market
* Be a point of escalation for our clients and respond promptly to any issues
* Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
* Work with client contact on reporting and forecasting
* Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
* Work with client contact on reporting and forecasting
* Coordinate team incentives and Sales Performance Incentive Funds

📌 Team Leader (Barcelona)
🏢 Enigma
📍 Barcelona