CSM Manager (Gijón)

CSM Manager (Gijón)

27 oct
|
Jobgether
|
Gijón

27 oct

Jobgether

Gijón

Our partner is looking for a Customer Success Manager based in Spain.
As a Customer Success Manager, you will own relationships with key accounts, helping customers unlock value, improve product adoption, and achieve measurable business outcomes. As one of the early hires in the Customer Success function, you will have the opportunity to build processes and shape the team's strategy from the ground up. Working closely with founders and cross-functional teams, you will combine technical expertise, commercial ownership, and customer advocacy. You will also help establish scalable Customer Success practices that support sustainable growth.
Support late?stage prospects and existing customers in realizing value quickly through effective onboarding and implementation.




Drive product adoption by helping customers improve their workflows, pipeline management, forecasting, and revenue operations.
Build and refine the Customer Success playbook, establishing processes and best practices as the function develops.
Monitor customer performance and engagement metrics, using data to identify risks, opportunities, and actionable improvements.
Collaborate closely with Sales, Product, Marketing, and company founders to deliver a consistent, customer?Develop strong relationships with customer stakeholders, including senior executives, RevOps leaders, and sales teams.
Contribute to commercial growth through proactive

📌 CSM Manager (Gijón)
🏢 Jobgether
📍 Gijón

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