SD Worx is a leading European provider of Payroll & HR services with integral reach. As Nordics Quality & Process Excellence Manager, you will work systematically and strategically to ensure that established quality objectives are met across all CET Nordic operations.
In addition to driving continuous quality improvements and efficiency, you will play a key role in analyzing, developing, and optimizing business processes to support business objectives and customer satisfaction.
The role bridges quality management and business process development, supporting both operational excellence and the transition to more digital, automated ways of working. Shared Asset & Customer Journey Alignment This role ensures that quality and process improvements are aligned with the Global Blueprint and customer journey. It guarantees compliance with internal standards and regulatory requirements while contributing to process automation and optimization initiatives.
Set, monitor, and follow up on quality goals, driving improvements together with leaders and employees.
Systematically map and analyze workflows to identify bottlenecks, risks, and improvement opportunities, using data-driven insights and best-practice methodologies.
Ensure compliance with internal standards and regulatory requirements (GDPR, ISAE, ISO), and act as a key contact for audits and process-related controls.
Facilitate change management activities, including stakeholder communication, training, and adoption support, to ensure successful implementation of new processes.
Maintain effective information flow and ensure that all process changes are documented, communicated, and reviewed.
Support the development and execution of test plans, user acceptance testing (UAT), and validation activities for process changes.




Lead or participate in internal improvement projects within CET Nordic and across other business areas, ensuring delivery on time and within scope.
Collaborate with IT, business teams, and automation consultants to ensure technical and operational readiness for change implementation.
Map, document, and analyze business processes to identify improvement opportunities and risks.
Facilitate change management activities, including stakeholder communication, training, and adoption support.
Collaborate with IT, automation consultants, and business teams to ensure technical and operational readiness for process changes.
Track process performance, gather feedback, and drive continuous optimization.
Compliance audit scores (GDPR, ISAE, ISO) and closure of audit findings.
Delivery of improvement projects on time and within scope.
University degree in Business, IT, or related field. 3–5 years’ experience in process analysis/improvement or quality management roles. Project management and change management experience. BPMN, Lean, Six Sigma) and HR or Payroll systems is an advantage. Strong skills in Microsoft Office and Power BI. Excellent communication skills in English (C1/C2) and one of the Nordic languages is a must Ability to work proactively, independently, and collaboratively, with a focus on stakeholder value and continuous improvement.
Comprehensive training and development programs.
~ Flexible working schedule
~ Private medical insurance 100% covered by SD Worx
~Reduced summer hours: 36 hours instead of 40 per week, for 4 weeks (to be chosen in July or August)
~ Learning opportunities: language courses (as per availability), individual training bonus, an individual development plan, and professional training
~ We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin color, ethnic and social background, religion, age, disability, sexual orientation, or stage of life.
#

📌 Continuous Improvement (Málaga)
🏢 Talantir
📍 Málaga