Experteer Overview As a Key Account Manager at Yokogawa, you will steward relationships with mid-market clients and drive value through tailored solutions. You will work with cross-functional teams to identify opportunities, align customer needs with offerings, and enable growth within the accounts. You’ll balance new business development with sustaining existing relationships, impacting customer success and company revenue. This role fits a globally distributed, innovation-driven culture that values collaboration and responsible technology leadership. Compensaciones / Incentivos
• Key Account Management: maintain and develop relationships with customer accounts and lead or supervise an account team as needed
• Customer Needs Clarification: define objectives for meetings, tailor materials, and ask questions to assess interest and gaps
• Customer Relationship Development / Prospecting: create and execute relationship plans to engage decision makers and influencers
• CRM Data Management: monitor CRM usage, resolve standard issues, escalate to senior management when needed
• Account Management for existing customers: implement relationship plans, gather feedback,



and translate into actions
• Sales Opportunities Creation: build a personal network and represent the organization at events to identify opportunities
• Sell Customer Propositions: identify best-fit products/services, propose configurations, and invite purchase on standard terms
• Operational Compliance: identify non-compliance with policies/regulations and escalate accordingly
• Personal Capability Building: pursue training, accreditation, and ongoing education to improve performance
• Ongoing industry and technology

education:
stay informed through conferences and specialist media Responsabilidades
• Bachelor or equivalent level of education with 3–6 years of general experience
• Experience in coordinating work of others is a plus (4–6 months)
• Strong client-facing and stakeholder management skills
• Ability to understand customer needs and articulate them in business terms
• Familiarity with CRM systems and sales processes (implied) Requisitos principales •

📌 Account Manager Systems (Madrid)
🏢 Yokogawa
📍 Madrid