Reservations &

- Groups Executive (Revenue-Focused)

Barcelona | Central Reservations | Full-time | Monday–Friday

Join Generator

At Generator, we don’t just sell beds — we create experiences in some of the world’s most exciting cities.

Recognised by Fast Company as one of the Top 50 Most Innovative Companies, we are growing fast — and building a Central Reservations team that directly drives our integral revenue.

This Is Not a Typical Reservations Role

This is where sales meets operations.

If you’re looking for a purely administrative role, this isn’t it.

Here, your impact is measurable — in conversion, revenue, and client relationships.

You Will

- Manage high-value group business
- Drive conversion and revenue performance
- Work across international markets and multiple channels
- Be part of a centralised, high-performance CRO (Central Reservations Office)

What You’ll Own

- Manage group reservations across direct, OTA, and wholesale channels
- Proactively convert enquiries into confirmed business
- Build, negotiate, and optimise group quotes, including upselling opportunities
- Take full ownership of billing, deposits, and payment processes
- Ensure accuracy and efficiency across systems and platforms
- Collaborate with Revenue, Sales, and Operations to maximise results
- Build strong, lasting relationships with clients and partners

What We’re Looking For

- Fluent English + French (additional languages are a strong plus)
- Solid experience in hotel reservations (groups preferred) and customer service
- Ability to manage high volume and complexity with confidence
- Strong commercial mindset — you don’t just quote, you convert
- Excellent organisation, prioritisation, and time management skills




- Natural communicator with strong relationship-building ability
- Comfortable in a fast-paced, performance-driven environment

Tech &

- Tools

- Experience with PMS systems (MEWS is a plus)
- Familiar with OTAs, wholesale platforms, and booking channels
- Good working knowledge of Microsoft Office

What’s In It For You

- ? Competitive base salary + performance incentives
- ? Additional sales bonus directly linked to your conversion and revenue impact
- ? Birthday day off
- ? 2 free nights per year across Generator &
- Freehand properties
- ✈️
- Staff rates for you, friends & family worldwide
- ?️
- Gym membership contribution
- ? Continuous learning & development tools
- ? Social events and a vibrant, international team culture

Work Schedule

- Monday to Friday
- No weekends
- Stable working hours supporting a strong work-life balance

Career Growth This is more than a job — it’s a career accelerator within a growing multinational company. You’ll gain exposure and have opportunities to grow into:

- Senior Reservations / Key Accounts
- Revenue Management
- Sales or Commercial roles
- Team Leadership in an international environment

Why This Role Stands Out

- Work in a centralised expert hub managing complex, high-value bookings
- Gain exposure to international markets across Europe
- Move beyond operations into true commercial and revenue impact
- Join a company that is growing, evolving, and investing in its people

Apply Now If you’re ready to move beyond transactional reservations and step into a role where you can drive revenue, influence outcomes, and grow your career, we want to hear from you. “Turn enquiries into revenue. Turn a job into a career. Join Generator.”

📌 French Speaking Central Reservations Agent (Barcelona)
🏢 Generator
📍 Barcelona