- Provide technical support, troubleshooting and resolving issues efficiently.
- Manage support activities and coordinate with internal teams.
- Maintain technical documentation and user guides.
- Monitor service delivery and ensure client requirements are met.
- Lead or support projects, managing milestones, risks and deliverables.
- Implement and test data acquisition and control systems.
- Gather customer requirements and support solution design.
- Drive service improvements and provide technical support for client engagements and business growth.

- 3-5 years of experience in IT Operations support or similar hands-on roles.
- Fluent English communication skills.
- At least 2 years of experience implementing or maintaining IT, industrial data, or control systems.
- Familiarity with ticketing and support platforms.

Empresa final internacional del sector industrial

- Permanent contract
- Hybrid working model (initially 4 days per week in the office, Cuzco area, Madrid)
- Salary: €32,000 - €40,000 gross per year

📌 IT Operations Engineer (Mid level) - Empresa final (Madrid)
🏢 Empresa reconocida
📍 Madrid