Empresa: Six Senses Quexigal Palace
Lead and motivate the Night Reception team, assigning duties and ensuring service standards are consistently met. Oversee the overnight operation, including late arrivals, early departures, the end-of-day process, and account reconciliation. Handle guest complaints and carry out service recovery actions to ensure guest satisfaction. Coordinate with Housekeeping, Food & Beverage, Security, and Maintenance departments; act as the Manager on Duty in the event of incidents, medical emergencies, or security issues. Maintain thorough knowledge of rates, availability, deposits, guarantee and no-show policies, and the guest history system. Monitor costs, legal compliance, and LQA standards, and prepare the daily report and shift handover for the Rooms Division management team.
Requisitos : Licenciado; De 1 a 2 años; Unión Europea
📌 Night Manager - (Ávila) (Cebreros)
🏢 Six Senses Quexigal Palace
📍 Cebreros
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.