Here at First Derivative we are looking to expand our Murex offerings in Switzerland and we are looking for a Murex Front Office Support Lead to join us! You will own the day-to-day operation and production support of Murex MX.3, making sure trade capture, valuation, risk and market data processes run reliably through the trading day and end-of-day cycle. You are the escalation point for complex Front Office issues and valuation discrepancies, and the owner of the front-office support queue end to end.

Responsibilities

Monitor and support Murex Front Office processes, including trade capture, valuation, market data, risk and end-of-day processing

Act as escalation point for traders, risk managers and middle office on system issues, valuation discrepancies and data questions

Triage, investigate and resolve incidents on the platform and its interfaces to upstream and downstream systems (market data, risk, settlement, accounting)

Own the front-office support queue: coordinate L2/L3 incidents with the platform run team and the software vendor, manage escalations, and hold the SLA

Perform root-cause analysis on recurring issues and drive permanent fixes with the development team and vendor support

Support end-of-day, month-end and market close processes so deadlines are consistently met

Maintain runbooks, escalation paths and on-call procedures

Support testing and operational readiness for platform upgrades, patches and vendor releases

Requirements

5+ years of hands-on Murex MX.3 experience, with strong Front Office functional and production support expertise





Proven track record supporting Murex MX.3 in production, with deep Front Office knowledge across trade capture, valuation, market data, P&L; and risk processes

Strong knowledge of front-to-back trade lifecycle and Front Office processes. Commodities experience is advantageous but not required

Strong SQL and familiarity with Murex Datamart structures for data investigation and reporting

Strong understanding of Murex architecture, including workflows, market data, interfaces/integration, Datamart and batch processing

Unix/Linux server environments and batch job monitoring

Basic scripting (shell, Python) for troubleshooting and automation

Incident, problem and change management (ITIL or equivalent); ITIL Foundation preferred

We offer

5 weeks of vacation

EPAM Employee Stock Purchase Plan (ESPP)

Enhanced parental leave

Extended pension plan

Daily sickness allowance insurance

Employee assistance program

Integral business travel medical and accident insurance

Learning and development opportunities including in-house training and coaching, professional certifications, and courses

Please note that any offers will be subject to appropriate background checks

We do not accept CVs from recruiting or staffing agencies

For this position, we are able to consider applications from the following:

Swiss nationals

EU/EFTA nationals

Third-country nationals based in Switzerland with an appropriate work permit

Displaced people from Ukraine who are currently in Switzerland and hold, or have already applied for, S permits

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📌 Murex Front Office Lead: Production & Support Excellence (Madrid)
🏢 Epam Systems
📍 Madrid