27 oct
|
Twilio
|
Santander
Twilio in Spain (remote-first) is hiring a Staff Escalations Manager 4 to lead a global team of escalation managers.Descubra si esta ocasión es adecuada para usted leyendo toda la información que sigue a continuación.You will mentor, scale processes, and drive improvements in incident management while coordinating with product, support, and engineering to deliver timely, executive-ready communications. xqbhyrx The role requires 5+ years in client-facing technical support, experience with Tableau, Excel, Jira, Zendesk, and a proven track record of coaching teams, managing multiple projects, and #J-18808-LjbffrHay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.
📌 Senior escalations manager – remote global support (Santander)
🏢 Twilio
📍 Santander