Dandelion Payments is a integral payments infrastructure company powering CX for its Xe, Ria Money Transfer, and Dandelion brands. The Manager, CX Training & QAi will lead the design and delivery of training programs across multiple brands, driving real-time support through AI-powered QA tools and data-driven insights.This role blends people development with AI-enabled quality assurance to improve customer interactions worldwide.
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📌 Global CX Training & AI Quality Manager (Madrid)
🏢 Xe.com
📍 Madrid
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