¿Dónde vas a trabajar?International insurance company.¿Qué harás en tu nuevo puesto?- Sets a common direction, standards and guidelines for claims across the Group.- Identifies shared issues, opportunities and priorities across market units.- Identify the improvement area that and builds a common improvement movement by connecting market units and encouraging collaboration.- Initiative and coordinates general toolkits and initiatives while supporting market units in adapting and executing them locally.- Monitors KPIs and performance data to identify trends, gaps and improvement opportunities.- Facilitates the exchange of best practices, tools and lessons learned between countries and teams.- Supports initiatives in automation, AI, data and process improvement.- Works closely with Market Units Claims and other relevant Group functions to turn insights into practical improvements.- Builds trusted relationships with Heads of Claims and beyond and influences progress through dialogue rather than a top-down approach.- Ensures that agreed priorities are followed through and implemented by the responsible market units.- Act as a trusted advisor, promotor and challenger for the respective Market Units.- Act as an owner of the selected topics across the Claims value chain by identifying needs, initiating initiatives, building momentum with Market Units,



co-developing targeted solutions or standards and ensuring a clear handover of ownership to market units for local execution.- Working closely with Head of Claims in identifying talents across the Market Units who can help execute agenda and act as a ambassadors in the Market Units level.¿A quién buscamos (H/M/D)?The successful candidate should meet the following requirements: - Academic degree in Law, Business Administration, Economics, or a related field.- More than 5 years of experience in the insurance sector, within Claims, Operations, or Customer Excellence functions.- Strong program management skills and experience working with cross-functional teams.- Customer and service-oriented profile, with excellent communication, networking, and negotiation skills.- Strong analytical and problem-solving capabilities, with the ability to develop new solutions and concepts.- Ability to work independently and within international teams.- Excellent communication and stakeholder management skills.- Strong decision-making ability.- Adaptability and openness to change.- Willingness to travel within Europe up to 30% of the time.- Languages: Professional proficiency in English is required. Knowledge of Italian, German, Spanish, French, or Dutch will be considered an advantage.¿Cuáles son tus beneficios?- Competitive salary package.- Opportunity to join a well-established organization within the professional services sector.- Professional development opportunities within the insurance industry.- A highly visible position within the organization, working in an environment and team with strong internal exposure.- A structured and professional working environment.

📌 Global Claims Strategy Manager - Insurance Company (España)
🏢 Michael Page
📍 España