Employment: Full-time, permanent

La siguiente información tiene como objetivo proporcionar a los posibles candidatos una mejor comprensión de los requisitos para este puesto.
About the role

Would you like to live in Málaga and work in customer service in Norwegian? Our client is looking for Norwegian-speaking agents to join its Flex Team. The team steps in wherever support is needed most across several projects. You won’t be tied to a single project. Your days will vary, and you’ll get to know a range of products and industries.

Projects you may work on include:

- Smartwatches for children: support for a smartwatch and mobile service brand
- EV charging: helping customers with charging boxes, charging, apps and troubleshooting
- Other Nordic projects as needs change

Responsibilities
- Handle customer enquiries by phone, email and chat
- Troubleshoot and resolve technical and administrative issues
- Document cases and follow up with customers




- Switch between projects as the team needs and get up to speed quickly on new products
- Help keep customer satisfaction and service quality high

What we’re looking for
- Fluent Norwegian, spoken and written
- Flexibility and a willingness to work varying hours, e.g. days, evenings and some weekends as scheduled
- A quick learner who enjoys switching between tasks and projects
- A solution-oriented, service-minded person who stays calm under pressure
- Comfortable with computers. An interest in technology is a plus. xghoner
- Customer service experience is an advantage but not required
- Knowledge of Norwegian is considered an advantage.

What we offer
- Permanent position with a Spanish contract
- Paid onboarding and training for each project
- An international workplace with Nordic colleagues
- Life by the Mediterranean with 300+ days of sunshine a year

📌 Norwegian Customer Support (Málaga)
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📍 Málaga