Position: Customer Service Representative / Online Bank Advisor

Location:
Benalmádena, Spain Work model: Hybrid (after trial) Comp €20,400 gross annually , €1,700 gross per month Performance bonus up to €2,160 gross annually ,up to €180 per month (OTE €22,560 gross annually, averaging €1,880 gross per month) DUTIES AND

RESPONSIBILITIES:
Provide customer support to Danish-speaking banking customers Handle enquiries relating to customer accounts and banking services Assist customers with the use of online and digital banking services Resolve account, payment and transaction-related issues Provide accurate information and guidance regarding banking services Handle financial and customer information accurately and confidentially Use transaction-processing and credit-assessment systems Identify and resolve customer issues efficiently and professionally Maintain a high standard of customer service throughout each interaction.





REQUIREMENTS:
Fluent Danish (C2) both verbal and written. Sound command in English (B2+ level) Previous customer service or banking experience is an advantage Strong communication and customer service skills Good attention to detail when handling financial information Comfortable working with digital systems and software Ability to handle account, payment and transaction-related enquiries Professional and responsible approach when handling sensitive customer information Willingness to work on-site in Benalmádena.

BENEFITS:
Excellent remuneration package and bonus structure Career development program and specialized courses A dynamic and creative team with positive and friendly atmosphere Guidance and tools to reach your full potential.

📌 Danish Speaking Customer Service Representative (Benalmádena)
🏢 The lemon Consulting
📍 Benalmádena