27 oct
|
CloserHire
|
Alcobendas
27 oct
CloserHire
Alcobendas
German-speaking role in Spain (remote). €22,500 per
year (gross). At a glance Location: Spain (remote) Work model: Work
From Home Languages: German Salary: €22,500 per year (gross) Start:
ASAP Relocation: not offered for this role Perks worth knowing
about Private Health Cover Paid Training Work From Home About the
role CloserHire is partnering with a leading global customer
experience provider to recruit German-speaking Technical Support
Advisors for a fully remote role within Spain. This opportunity is
idóneo for candidates with a technical mindset who enjoy helping
customers, solving problems, and working in an international,
fast-growing environment. You will support dealers and end users,
delivering high-quality technical assistance while contributing to
a positive and professional customer experience. What you'll do Act
as the first point of contact for dealers and end users via phone
and email Troubleshoot technical issues and provide clear, accurate
solutions Educate customers on product usage, updates, and best
practices Create, manage, and follow up on support tickets to
ensure resolution Collaborate with internal teams to handle complex
or escalated cases Maintain accurate customer records and
documentation in internal systems Ensure service quality,
professionalism, and adherence to support procedures What we're
looking for Fluent or bilingual German (C1/C2) with advanced
English Minimum 2 years of experience in customer service or
technical support Strong communication and active listening skills
Ability to take ownership of cases and drive them to resolution
Comfortable working in a customer-facing, problem-solving
environment Organized, detail-oriented, and confident using support
tools and systems Motivated, adaptable, and eager to learn
Currently based in Spain Comfortable working independently in a
remote environment Salary €22,500 per year (gross) One honest note
on Barcelona: rents are higher than in Lisbon or Sofia, so budget
accordingly when you weigh up the package. Benefits Fully remote
position from anywhere in Spain Full-time permanent contract (39
hours/week) Fixed schedule: Monday to Friday, 09:00 – 18:00
Performance-based bonus Fully paid training and structured
onboarding Continuous learning, upskilling, and career development
programs International and multicultural work environment
Opportunity to develop your technical support expertise while
working from home Why Spain? Spain needs little selling: the
climate, the food, and cities that stay alive late. Barcelona has a
deep international jobs market, so this is rarely a one-role move.
How the process works Apply with your CV — we read every
application A short introductory call with CloserHire, around 30
minutes Interview with the company Offer, then we help with the
paperwork and, where relevant, the move From application to
starting on the ground usually takes around five weeks. CloserHire
recruits for this role on behalf of our client. We are an
equal-opportunity recruiter and consider every applicant on ability
alone.
📌 German-Speaking Technical Support Advisor – Spain (PaidTraining) (Alcobendas)
🏢 CloserHire
📍 Alcobendas