German-Speaking Technical Support Advisor – Spain (Work FromHome) (Alcobendas)

German-Speaking Technical Support Advisor – Spain (Work FromHome) (Alcobendas)

27 oct
|
CloserHire
|
Alcobendas

27 oct

CloserHire

Alcobendas

€22,500 per year (gross) — plus Private Health Cover,
Paid Training, Work From Home. German-Speaking Technical Support
Advisor in Spain (remote). What you'll actually take home €22,500
per year (gross) One honest note on Barcelona: rents are higher
than in Lisbon or Sofia, so budget accordingly when you weigh up
the package. The perks, in full Private Health Cover Paid Training
Work From Home Everything else in the package You also get fully
remote position from anywhere in Spain, full-time permanent
contract (39 hours/week), fixed schedule: Monday to Friday, 09:00 –
18:00 Performance-based bonus, fully paid training and structured
onboarding, continuous learning, upskilling, and career development
programs, international and multicultural work environment, and
opportunity to develop your technical support expertise while
working from home. The job itself CloserHire is partnering with a
leading global customer experience provider to recruit
German-speaking Technical Support Advisors for a fully remote role
within Spain. This opportunity is idóneo for candidates with a
technical mindset who enjoy helping customers, solving problems,
and working in an international, fast-growing environment. You will
support dealers and end users, delivering high-quality technical
assistance while contributing to a positive and professional
customer experience. Day to day that means act as the first point
of contact for dealers and end users via phone and email,




troubleshoot technical issues and provide clear, accurate
solutions, educate customers on product usage, updates, and best
practices, create, manage, and follow up on support tickets to
ensure resolution, collaborate with internal teams to handle
complex or escalated cases, maintain accurate customer records and
documentation in internal systems, and ensure service quality,
professionalism, and adherence to support procedures. What you need
to bring Comfortable working independently in a remote environment
Currently based in Spain Motivated, adaptable, and eager to learn
Organized, detail-oriented, and confident using support tools and
systems Comfortable working in a customer-facing, problem-solving
environment Ability to take ownership of cases and drive them to
resolution Strong communication and active listening skills Life in
Spain Climate, food and late nights, plus a deep international jobs
market if you decide to stay on. Next steps Send us your CV and we
will come back to you either way A relaxed 30-minute conversation
to check the role genuinely fits The company's own interview stage
Offer and contract — we stay involved through paperwork and arrival
Around five weeks from applying to your first day on the ground.
CloserHire recruits for this role on behalf of our client. We are
an equal-opportunity recruiter and consider every applicant on
ability alone.

📌 German-Speaking Technical Support Advisor – Spain (Work FromHome) (Alcobendas)
🏢 CloserHire
📍 Alcobendas

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