If you are an empathic person, a good listener, who
has a problem-solving mindset and enjoys being a team player, we
have the right job for you! Job responsibilities: As a customer
support advisor for us you will be in charge of understanding and
identifying customer needs. You will be listening, responding and
mediating between our international travellers and accommodation
suppliers of all over the world, always ensuring a high level of
customer service. Clarifying inquiries about service, payment and
technical requirements, providing accurate information and
following set process, via email and phone. Requirements Danish: C2
level and advanced English Excellent communication and
inter-personal skills both written and spoken User friendly PC
skills: Office 365, CRM Database, and other internal platforms. A
problem-solving and solution-driven mentality A positive, motivated
mindset that will help you deal with some tricky customer problems.
Goal-oriented work approach An open mind to changing priorities and
business processes. Affinity with Accommodation platforms
Experience within customer service or contact center environments
will be valued.



Benefits Contract : 38,5h/week contract (Monday to
Sunday) with fixed working hours and 2 days off per week. Available
shift: 09:00-20:00h (Rotatory) Salary:22.249 € gross/year Starting
with a Temporary Contract that will evolve into a Permanent
contract for a long term based on business needs. Holidays: 27
working days of holidays/year Benefits : Feel Good – program which
includes Spanish lessons, quizzes with prices, free group
activities such as running, beach volleyball, roller skating and
much more! Free private health insurance if interested when getting
a permanent contract. Versátil remuneration in nursery school
transport if interested after probation period. A multicultural and
international working environment Modern office spaces, well
connected by public transport and close to Glories shopping mall
(Westfield) Be part of an exciting industry leading department with
great opportunities to learn and grow your career 3 weeks of
Initial training and continued personal coaching

📌 Danish Speaking Customer Service Representative (Barcelona)
🏢 The lemon Consulting
📍 Barcelona