DescripciónAre you passionate about service and guest experience? Would you like to work in an exclusive fitness club for members? The I/O Marbella is looking for a Front Desk & Member Experience Ambassador to join our dynamic team in Marbella. As the first point of contact for our members, you will play a key role in delivering an exceptional experience in line with the exclusive standards of THE I/O Club. We’re seeking someone service-driven, energetic, and professional, ideally with a background in hospitality or premium customer service.

Responsabilidades

- Welcome and assist members with professionalism and warmth
- Ensure a seamless and exceptional experience at every touchpoint
- Provide detailed information about club services and offerings
- Manage bookings, payments, inquiries, and issue resolution
- Anticipate and respond to member needs and requests
- Support new member registration and onboarding
- Manage class and personal training reservations




- Process payments and maintain accurate records
- Resolve any issues or questions efficiently and empathetically
- Participate in club opening and closing procedures

Requisitos / Qué ofrecemos

Requirements
- Previous experience in front desk, guest relations, or as a hostess in high-end environments
- Fluent in English and Spanish; other languages are a plus
- Excellent communication and interpersonal skills
- Ability to stay calm and organized in a fast-paced environment
- A polished, professional appearance and attitude

What We Offer
- The chance to be part of a unique and exclusive fitness & lifestyle club
- International and dynamic working environment
- Growth opportunities within a premium brand
- Free access to club facilities

📌 Front Desk (España)
🏢 THE IO
📍 España