Ignite in Villamayor, Salamanca, seeks a bilingual Team Leader to oversee a 24/7 medical assistance contact center. You will mentor agents, monitor KPIs, and ensure top-tier service while coordinating with integral partners. This on-site role requires fluency in Spanish and English and a strong track record in contact center leadership. You will manage real-time workflows, allocate resources during peak periods, and drive continuous service improvement through data-driven decisions. #J-18808-Ljbffr
📌 Bilingual Team Leader (Villamayor)
🏢 Ignite
📍 Villamayor
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