If you have experience in customer service operations, order management, and SAP, and you are looking to grow in an international and fast-paced environment, this opportunity could be a perfect match. You will join a well-established international company based in Hospitalet de Llobregat. For confidentiality reasons, the client's name will not be disclosed during the initial stages of the process. In your day-to-day, you will be responsible for:
* Managing the Order to Cash process for customers.
* Handling customer orders (entry, validation, and follow-up).
* Monitoring product availability and coordinating with Logistics.
* Managing administrative and logistical incidents, ensuring timely resolution.
* Overseeing invoicing processes and credit notes.
* Monitoring collections and ensuring compliance with payment terms.
* Ensuring service quality while building strong and long-lasting customer relationships. You're the person we're looking for if you have:
* Customer Service (preferably B2B)
* Order Management / Order-to-Cash processes
* Billing / invoicing
* Experience working with SAP (essential or strong plus)
* Native or near-native level of French, plus advanced English
* Strong communication and customer-oriented mindset
* Good analytical skills and attention to detail
* Ability to manage processes and work cross-functionally
* A proactive attitude and problem-solving mindset Offer:
* Permanent contract.
* Competitive salary, depending on experience.
* Hybrid model: 2 days remote / 3 days in the office.
* Versátil
working hours
(Mon-Thu flexible start, and short working day on Fridays).
* International environment with structured onboarding and training. #J-18808-Ljbffr
📌 Customer Service Specialist (Barcelona)
🏢 Talent Search People
📍 Barcelona
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