Teleoperador De Atención Al Cliente - Inglés(Valencia)

Teleoperador De Atención Al Cliente - Inglés(Valencia)

27 oct
|
Triangle Solutions
|
Valencia

27 oct

Triangle Solutions

Valencia

Workday Analyst - Cross Application - Full Remote Spain or Portugal

Madrid
Seville
PT-Lisbon Telecommuter
Bilbao
Valencia
PT-Braga
ES-Malaga
Barcelona
PT-Porto
Full time
R77982
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Workday Analyst - Cross Application - Full Remote Spain or Portugal
We're looking for a Workday Analyst - Cross Application to configure, support, and continuously improve Workday and other Colleague Resources systems. This role is central to ensuring system reliability, data integrity, security, and business process efficiency while helping teams maximise the value of Workday.
You’ll manage Workday configuration across applications, optimise business processes, investigate technical and functional issues, and support releases, reporting, integrations, and system enhancements. Working with international HRIS, HR, Total Rewards, IT, business teams, and external vendors, you’ll translate organisational needs into practical, scalable, and sustainable solutions.

Key Responsibilities

- Support the HRIS team with the day‑to‑day BAU responsibilities and maintenance of Workday across multiple functional areas.
- Assist with the configuration, testing, and deployment of Workday enhancements, process improvements, and system changes.
- Investigate technical issues, unexpected results, and process weaknesses, identifying root causes and recommending effective solutions or alternative approaches.
- Monitor and manage the Workday inbox, helping to identify, investigate, and resolve business process events, tasks, and exceptions.
- Support the creation and execution of functional audits to help maintain data quality, regulatory compliance, and process integrity within Workday.
- Assist with data clean‑up and remediation activities, researching and correcting system discrepancies where required.
- Participate in system testing activities, including unit testing, regression testing, and user acceptance testing for new functionality and enhancements.
- Support the creation and maintenance of HRIS documentation, process guides, knowledge articles, and training materials.
- Assist with release readiness activities, including testing, communication, issue tracking, and post‑deployment support.
- Support the review and maintenance of configuration to ensure alignment with business requirements and agreed HRIS standards.
- Contribute to continuous improvement initiatives by identifying opportunities to enhance processes, data quality, and user experience.
- Partner with HR, Total Rewards, IT, and business stakeholders to understand requirements, explain system capabilities and limitations, and translate business needs into system designs.
- Manage the ongoing configuration, design, maintenance, and implementation of Workday and other Colleague Resources applications, including the preparation of configuration specifications and supporting documentation.
- Contribute to special projects and broader HRIS initiatives as required.

The skills you will have when you apply

- Workday configuration expertise - hands‑on experience configuring and maintaining Workday functionality across applications.
- Cross‑application Workday knowledge - the ability to understand how Workday modules and processes interact, assess the wider impact of configuration changes, and support solutions across multiple functional areas.
- HRIS and systems understanding - knowledge of HR systems administration, configuration principles, system controls, data integrity, and technical and functional support.
- Business process improvement - the ability to identify opportunities to simplify, standardise, and automate processes while making effective use of Workday functionality and recognised best practices.
- Technical troubleshooting and problem‑solving - experience investigating system issues, unexpected results, integration errors, and process weaknesses, with the ability to identify root causes and recommend sustainable solutions.
- Testing and release management - experience assessing system changes, coordinating testing activities, supporting releases or patches, documenting outcomes, and communicating changes to end users.
- Business analysis and stakeholder partnership - the ability to understand business requirements, explain system capabilities and limitations, develop practical solutions, and build effective relationships with Colleague Resources, Total Rewards, IT, vendors, and business teams.
- Project and change management - strong organisational skills, with the ability to manage multiple priorities, contribute to complex projects, maintain accurate documentation, and meet deadlines.
- Clear communication and international collaboration - excellent written, verbal, and presentation skills, with the ability to communicate technical topics clearly and work effectively in an international team environment.

Experience and education

- Bachelor's degree in information systems, computer science, human resources, business administration, or a related field is preferred.
- More than 3 years of HRIS or technical systems experience, including hands‑on Workday configuration and support, or an equivalent combination of education and experience.
- Experience supporting Workday across multiple functional areas, including business processes, security, reporting, data integrity, releases, and integrations, is strongly preferred.
- Experience working with third‑party vendors and collaborating with international, cross‑functional teams is an advantage.

Working context

- This role is fully remote and based in Spain or Portugal.
- Your manager is based in UK.
- You will collaborate with international HRIS, HR, Total Rewards, IT, business teams, and external vendors across countries and time zones.
- You will contribute to the reliability, continuous improvement, and effective use of Workday and related HR systems across the organisation.

About Sedgwick

Sedgwick is the world's leading risk and claims administration partner, helping clients thrive by navigating the unexpected. The company's expertise, combined with advanced AI‑enabled technology,



supports solutions in claims administration, loss adjusting, benefits administration, and product recall.
By joining Sedgwick, you'll be part of something truly meaningful. Our colleagues support people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
#LI-Remote
Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI‑enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com

Empresa

Superprof permite a millones de personas de encontrar profes particulares y de progresar en más de 2000 materias : matemáticas, inglés, dibujo, deportes.

En 10 años, Superprof se ha convertido en lider mundial de las clases particulares estando presente en más de 70 países.

¿La clave del éxito? Ofrecer a los profesores flexibilidad, libertad y un modelo con 0% comisión.

Ventajas

Gratuito, libre y sin ningún intermediario, Superprof te ofrece la posibilidad de dar clases particulares y compartir tus conocimientos de la materia que elijas.
Solo tardas unos minutos en publicar tu anuncio, es sencillo y totalmente gratuito.
Miles de alumnos encuentran a su profesor en Superprof a diario.
¿Cómo funciona?
Publicas tu anuncio de clases de forma gratuita
Los alumnos se ponen en contacto contigo
Das tus clases y recibes tu remuneración (0% de comisión)
Con Superprof, tú eliges:
Tus tarifas: varian entre 15€ y 30€/h
Los alumnos a los que quieres dar clase
Manejar tus horarios y disponibilidad - 100% flexible
Si deseas impartir clases presenciales o en línea
¿Lo mejor? Un servicio de atención al cliente disponible 24/7 por email para responder a tus preguntas.

Misión

Buscamos un profesor de Inglés para acompañar de manera personalizada en Valencia. Los alumnos toman en promedio 2 horas el fin de semana de clases para mejorar su nivel en general.

Conocimientos necesarios

- Puntualidad.
- Reactividad.
- Educación Pedagógica.
- Disponibilidad.
- Amabilidad.
- Vocación.

Estamos convencidos que estas son las cualidades clave para que los alumnos obtengan los resultados deseados.

Empresa

Superprof permite a millones de personas de encontrar profes particulares y de progresar en más de 2000 materias : matemáticas, inglés, dibujo, deportes.

En 10 años, Superprof se ha convertido en lider mundial de las clases particulares estando presente en más de 70 países.

¿La clave del éxito? Ofrecer a los profesores flexibilidad, libertad y un modelo con 0% comisión.

Ventajas

Gratuito, libre y sin ningún intermediario, Superprof te ofrece la posibilidad de dar clases particulares y compartir tus conocimientos de la materia que elijas.
Solo tardas unos minutos en publicar tu anuncio, es sencillo y totalmente gratuito.
Miles de alumnos encuentran a su profesor en Superprof a diario.
¿Cómo funciona?
Publicas tu anuncio de clases de forma gratuita
Los alumnos se ponen en contacto contigo
Das tus clases y recibes tu remuneración (0% de comisión)
Con Superprof, tú eliges:
Tus tarifas: varian entre 15€ y 30€/h
Los alumnos a los que quieres dar clase
Manejar tus horarios y disponibilidad - 100% flexible
Si deseas impartir clases presenciales o en línea

Misión

Tenemos una solicitud urgente: acompañar a un alumno que desea mejorar rapidamente su nivel de Inglés. La frecuencia deseada es de 2 horas (2 veces a la semana). Sabemos que hay un alto numero de profesores disponibles en Burjassot. ¡Si te encuentras disponible, por favor responde a la solicitud, gracias!

Conocimientos necesarios

- Puntualidad.
- Reactividad.
- Educación Pedagógica.
- Disponibilidad.
- Amabilidad.
- Vocación.

Estamos convencidos que estas son las cualidades clave para que los alumnos obtengan los resultados deseados.

Empresa

Superprof permite a millones de personas de encontrar profes particulares y de progresar en más de 2000 materias : matemáticas, inglés, dibujo, deportes.

En 10 años, Superprof se ha convertido en lider mundial de las clases particulares estando presente en más de 70 países.

¿La clave del éxito? Ofrecer a los profesores flexibilidad, libertad y un modelo con 0% comisión.

Ventajas

Gratuito, libre y sin ningún intermediario, Superprof te ofrece la posibilidad de dar clases particulares y compartir tus conocimientos de la materia que elijas.
Solo tardas unos minutos en publicar tu anuncio, es fácil y totalmente gratuito.
Miles de alumnos encuentran a su profesor en Superprof a diario.
¿Cómo funciona?
Publicas tu anuncio de clases de forma gratuita
Los alumnos se ponen en contacto contigo
Das tus clases y recibes tu remuneración (0% de comisión)
Con Superprof, tú eliges:
Tus tarifas: varian entre 15€ y 30€/h
Los alumnos a los que quieres dar clase
Manejar tus horarios y disponibilidad - 100% flexible
Si deseas impartir clases presenciales o en línea

Misión

Estamos buscando un profesor de Baile para dar clases en Valencia. Al principio, la frecuencia sería de 2 horas el fin de semana. ¡Nos urge!

Conocimientos necesarios

- Puntualidad.
- Reactividad.
- Educación Pedagógica.
- Disponibilidad.
- Amabilidad.
- Vocación.

Estamos convencidos que estas son las cualidades clave para que los alumnos obtengan los resultados deseados.

Empresa

... (repeated Superprof sections omitted for brevity, but identical structure to above) ...

Description





You are applying to our Talent Pool for Operations Internships starting from January 2027 onwards. By applying early, you benefit from:
Early consideration for available positions
Priority access to preferred locations and start dates
Greater scheduling flexibility during the interview process
Advance placement ahead of peak hiring season
Our preliminary timeline: interviews start taking place in September, with role matching beginning around October. This timeline is subject to change depending on business needs.
Please note: we have several opportunities across Spain and require flexibility in terms of locations; when applying for the role, please be sure to list all your location preferences around Spain.
All our internship will take place fully on‑site.
Amazon Operations is the backbone of the Amazon customer experience. With over 50 fulfilment centres, hundreds of delivery stations, and tens of thousands of employees, the team works together to efficiently deliver items to customers. In the fulfilment centres, millions of items are picked and packed annually, while delivery teams work to get orders to customers on time. Safety is the top priority, and the operations culture is defined by teamwork, diversity, and a shared work ethic that keeps the business running smoothly. The team takes pride in delivering the quality service Amazon is known for globally.
Note: You must have the right to work in the country of employment by the start date.

Key job responsibilities

- As an Amazon operations intern, you'll have the opportunity to apply your analytical skills to impactful projects that enhance the functionality and service of Fulfillment Centers, Sortation Centers, and Delivery Stations. Key aspects of the role include:
- Completing high‑priority projects to the highest standard, demonstrating your ability to deliver results
- Analyzing data to identify operational challenges and opportunities for improvement
- Proposing and testing solutions, collaborating with the team to implement the most effective ones
- Developing communication and teamwork skills by working with managers, stakeholders, and frontline associates.
- Be on the move within the building to engage with various teams. This includes actively gathering knowledge by participating in activities such as pre‑briefs, flow meetings, and discussions with the leadership team and associates.
- Ability to navigate the workspace and move between different areas is essential for this position.
- Displaying flexibility to work various schedules and shift patterns as required.
- Potential relocation to the designated work location.

A day in the life

- Our internships are educational opportunities that allow you, our future managers, to discover how we lead and develop our teams of associates. You'll immerse yourself in the fast‑paced, complex world of our Fulfillment Centers, Sortation Hubs, and Delivery Stations, witnessing how our managers engage their teams to fulfill customer expectations.
- This internship will place you at the heart of our operations, enabling you to trace the journey of a customer order. You'll gain a realistic job preview of the full‑time opportunities awaiting you within our organization.
- You'll learn how our managers cultivate a safe, productive environment, harnessing the full potential of their teams through effective engagement and performance management strategies. This is your chance to develop skills that will propel you towards a rewarding career with Amazon.

Intern Community

- As an Amazon Intern, you'll be part of a vibrant, supportive community that empowers your growth and development. You'll collaborate with interns from around the world, networking and participating in social events to broaden your perspectives. You can also join specialized groups focused on sustainability to explore your diverse interests.

Support

- The internship program provides a robust support system, including weekly intern office hours, dedicated IT and HR support, and a program team committed to your success. This ensures you have the guidance and assistance needed to thrive.

Learning Sessions

- Exclusive learning sessions will further enhance your skills, granting you access to Amazon's cutting‑edge learning platforms and the expertise of industry leaders. These structured development opportunities will prepare you for the next step in your career.

Opportunities

- Upon successful completion of the internship, you may be considered for a graduate role or a second internship, allowing you to continue your journey with Amazon. Additionally, you'll enjoy a competitive monthly salary, relocation support, and access to a range of employee benefits.

Internship Start Dates across the year

- We are hiring interns to start anytime from January through July 2027. Each month, we'll hold 1-2 onboarding days for new hires.

Basic Qualifications

- Currently in your penultimate or final year and working towards a university degree in Supply Chain, Business/Management, Engineering or another related field.
- Eligible to complete a full‑time internship of 3‑6 months.
- Highly proficient in both spoken and written English and the local language of the country you are applying for (Common European Framework of Reference C1).

Preferred Qualifications

- Strong problem‑solving and analytical skills, with the ability to identify process improvements and innovative solutions.
- Excellent communication and teamwork skills, able to collaborate effectively with others.
- Demonstrated curiosity, proactivity, and willingness to take on challenges in an ambiguous, fast‑paced environment.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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📌 Teleoperador De Atención Al Cliente - Inglés(Valencia)
🏢 Triangle Solutions
📍 Valencia

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