- Support the Reservations team with the administrative and operational tasks related to
Nômade Temple Madrid and Nômade Temple Ibiza.
- Assist with the management and follow-up of individual and group reservations for both
properties.
- Support the handling and response to reservation requests received by email, phone and
other channels.
- Assist with preparing and sending reservation confirmations, modifications and
cancellations.
- Support the management of special guest requests, coordinating and following up with the
relevant departments.
- Assist with communication with guests, travel agencies, tour operators and other partners.
- Support the updating and maintenance of reservation information in the PMS and other
internal systems.
- Assist with monitoring arrivals, departures, modifications and any incidents related to
reservations.
- Support the review of rates, availability, promotions and booking conditions, following the
department’s guidelines.
- Collaborate with the Front Office, Sales & Marketing and other departments across Madrid
and Ibiza to ensure the smooth coordination of reservations.
- Support the follow-up of reservations pending confirmation, payments,
deposits or
additional information.
- Maintain up-to-date department files, databases and documentation.
- Facilitate smooth communication and coordination between the Reservations teams in
Madrid and Ibiza, sharing relevant information and following up on the needs of each
property.
- Contribute to providing a personalised, professional and guest-oriented service that reflects
the essence and philosophy of Nômade Temple.
- Participate in other projects and tasks within the Reservations Department according to the
operational needs of Nômade Temple Madrid and Nômade Temple Ibiza.
Profile & Skills
- Currently studying Tourism, Hospitality Management, Business Administration, Hotel
Management or a related field.
- Genuine interest in developing a career in Reservations and Hospitality.
- Positive attitude, flexibility and strong willingness to learn.
- Spanish and English required; additional languages are a plus.
- Availability: 6 to 8 months.
Conditions
- €600 gross monthly stipend
- Free accommodation (only in ibiza)
- Meals included
- Hotel uniform provided
📌 Reservations Internship 2027 (San Juan Bautista)
🏢 Nomade Temple Madrid
📍 San Juan Bautista
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