Software Operations & Maintenance Lead Location: Madrid, MD, ES Profile: PyS Mobility & Prointec Required experience: More than 2 years of experience Working mode: Hybrid
Software Operations & Maintenance Lead
San Fernando de Henares, Madrid · Hybrid At Indra Group, Tech for the future , we lead the development of cutting‑edge technological solutions that transform mobility, public services and critical infrastructures. ? Join our software operations and reliability team!We are looking to strengthen our team with a Software Operations & Maintenance Lead , responsible for ensuring the availability, performance, stability and continuous improvement of key software systems in mission‑critical environments.
? What will you do?
- Supervise the day‑to‑day operation of software systems to ensure availability, performance, and correct functionality.
- Perform corrective and preventive maintenance , detecting issues, analysing root causes, and anticipating potential failures.
- Manage and implement updates, patches and enhancements , guaranteeing minimal service impact.
- Handle, analyse and resolve user‑reported incidents , coordinating and escalating when necessary.
- Monitor systems using tools such as Zabbix, OpenSearch or Dynatrace to detect anomalies and prevent service degradation.
- Optimize application and database performance (PostgreSQL, Oracle, SQL, PL/SQL).
- Drive operational improvements and automate recurring maintenance tasks (CI/CD, scripting, etc.).
- Track and report operational KPIs , ensuring compliance with SLAs .
- Collaborate within Agile environments (Scrum/Kanban) and participate in full software lifecycle processes.
? What are we looking for?
Don’t worry if you don’t meet 100% of the requirements — we’d still love to get to know you and see what you can bring! ?
✅ Must‑have:
- 3–5 years of experience in software operations and maintenance.
- Basic to intermediate knowledge of AWS and cloud environments.
- Strong command of Java / Spring Boot and understanding of microservices architecture .
- Experience managing and optimizing databases (PostgreSQL, Oracle, SQL, PL/SQL).
- Hands‑on experience with monitoring tools (Zabbix, Dynatrace, OpenSearch).
- Skills in automation , scripting and CI/CD pipelines.
- Knowledge of Git and modern development environments.
- Experience working with Scrum and/or Kanban .
- High level of English (minimum B2).
? Nice to have:
- Experience or certification in ITIL / Service Management .
- Familiarity with corporate tools: Remedy ITSM, IBM Maximo, Jira .
- Functional knowledge in mobility, maintenance, ticketing or EMV‑based systems.
- Experience in operational analysis, reporting and continuous improvement.
? What we offer
- Stability and long‑term growth: Participate in large‑scale, high‑impact projects within a financially solid company.
- Innovative, high‑reach projects: Work with cutting‑edge technology that has national and international impact.
- A close and transparent environment: Direct communication, supportive teams and a collaborative culture.
- Real flexibility: Hybrid work model and true work‑life balance.
- A personalised career development plan: Tailored pathways for your professional growth.
- Continuous training: Access to more than 6,000 courses .
- Exclusive benefits: Well‑being programs, discounts and versátil compensation.
- Competitive salary aligned with your experience.
? What does our selection process look like?
1. Profile review ?: We evaluate your experience and skills to ensure alignment with the role. 2. Initial contact (5–10 min) ?: If you get a call from an unknown number — it’s us! A short conversation to get to know you and clarify details. 3. Technical interview ?: Meet the team, learn about the project, discuss your technical expertise, and complete brief competency and English assessments (if needed). 4. Interview with the Talent Acquisition team ?: Get to know our values, culture, career model and assess mutual fit. 5. Offer and onboarding ?: If everything aligns, you’ll join the team and start this new chapter with us! ⏳ Estimated process duration: 2 weeks.
? Our Commitment
At Indra, we foster a work environment where every person is treated with respect and dignity, ensuring equal opportunities in recruitment, training and career development. We are committed to a workplace free from discrimination based on gender, age, disability, sexual orientation, gender identity or expression, religion, ethnicity, marital status or any other personal or social circumstance. ? Indra is a Top Employer 2026!Join a company certified as one of the best employers in Spain, thanks to our comprehensive HR model and employee‑focused culture.
📌 Software Operations & Maintenance Lead (Madrid)
🏢 Indra
📍 Madrid