Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Greystar was founded by Bob Faith in **** to become a provider of world-class service in the rental residential real estate business. Works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration and promotes and maintains an excellent resident experience in order to achieve occupancy and retention goals.

Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living. Supports the creation of a positive, memorable experience for residents. Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations. Supports events and activities within the Community. Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities. Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases. Undertakes marketing activities such as attending open days and leafleting to promote the property. Assists with summer Community preparations, including move-in and move-out processes. Participates where required in an on call roster to provide out of hours emergency support for the Community. Good level of general education. Proficient in the use of Microsoft office packages including Word,



Excel and Outlook as well as other systems such as databases or booking systems (Training to be provided on in house systems). Experience & Skills Essential Excellent customer service skills and significant experience in a customer facing service delivery role. Fluent English verbal and written communication skills. Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience Flexible approach to work and adaptable to thrive in a changing environment. If you receive suspicious requests, please report them immediately to . Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development & construction globally. Today, we are the largest rental housing operator and developer in the US and one of the largest integral investment management companies delivering industry-leading services to investors, clients, and residents.

They are the values we live and work by, reflecting who we are and the quality of our relationships. We believe in always going that extra step for our residents, clients, investors, and each other.

Service We make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members.

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Greystar was founded by Bob Faith in **** to become a provider of world-class service in the rental residential real estate business.

📌 Customer Service Assistant con Inglés (Barcelona)
🏢 Greystar
📍 Barcelona