Description: Hospitality SaaS | Remote/Hybrid Are you passionate about customer experience and helping businesses get the most from technology?
A leading Hospitality SaaS company is looking for a German speaking Customer Onboarding Manager to support customers across the DACH region and ensure they're set up for long-term success from day one.
Your Mission - Own the onboarding journey from implementation to adoption - Deliver product training and consult customers on best practices - Build strong relationships and become a trusted advisor - Partner with Sales and Customer Success to create exceptional customer experiences - Continuously improve onboarding processes and customer outcomes If you enjoy working with people, solving problems and making an impact, we'd love to hear from you.
? Fluent German & English ? Passion for hospitality, technology and customer success Offer: You'll thrive here if you: - Enjoy working with customers and solving real-world problems - Are confident communicating across cultures and languages - Like working in a fast-paced, evolving environment - Take ownership and care about delivering excellent experiences - Are curious, adaptable, and always looking to improve Key Benefits: - 23 Vacation Days + Bank Holidays - Variable compensation - Hybrid Working Model - Discount on Health Insurance - Salary sacrifice benefits - Free breakfast (Once a week)
📌 Customer Service Team Leader - German (Barcelona)
🏢 Momentum Global
📍 Barcelona
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