N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in ****, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Our client provides comprehensive operational support and a range of expert services to the world's leading insurers, brokers, fleet managers, and automotive manufacturers. The client helps the general insurance market handle millions of claims each year in the most cost-effective and efficient ways possible. The Group is embarking on an exciting and challenging transformation program and our software solutions are a driving force behind this strategy using cloud computing and leading-edge design patterns.

We are looking for an experienced Program Manager to join the project for an 6-month engagement.

Synchronise repair-shop onboarding, training (incl. Dependency and critical-path management

Make dependencies between OEM, insurer,



gateway, operations and network visible

Prevent permanent manual workarounds from replacing technical fixes

KPI and performance management

Resource and prioritisation management

Stakeholder and management engagement

Central coordinator between business, operations, product, gateway/IT, network development, OEMs, insurers and management

Management reporting: status, changes since last report (with history), risks, dependencies, decisions, escalations

Very strong end-to-end programme management

Rigorous task, risk, dependency and decision management

Stakeholder management up to executive level

Upper intermediate English and German speaking language

Repair-shop or network processes

Digital process platforms, system integrations/interfaces

Incident/defect/backlog management

Change, training and rollout experience

Flexible working format - remote, office-based or flexible

Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)

not applicable for freelancers

#

📌 German-Speaking Program Manager (Remote) (Álava)
🏢 NIX
📍 Álava