Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, serving as a gateway for top-tier talent to access world-class organizations across Europe. We specialize in connecting bilingual professionals with exceptional opportunities, ensuring that your career journey is both seamless and rewarding.

Job Overview

We are seeking a dedicated professional for a Customer Support Specialist position in Spain, specifically within the dynamic telecommunications industry. This is an adecuado role for individuals looking for Dutch-speaking jobs in an international environment, providing expert assistance to customers navigating mobile, data, and subscription services.

Key Responsibilities

- Provide high-quality technical support and customer service regarding telecommunications subscriptions and mobile services.
- Assist customers with billing inquiries, payment processing, and account management through telephone communication.
- Troubleshoot and resolve technical issues related to internet and mobile connectivity for our clients.
- Maintain accurate records of customer interactions within internal company systems.
- Participate in a comprehensive, fully paid training program to master industry-specific telecommunications products.
- Ensure customer satisfaction by providing precise and empathetic solutions to complex service queries.
- Maintain a professional demeanor while representing the brand in the competitive telecommunications sector.





Requirements

- Fluent in Dutch
- System literate
- Strong communication skills
- Valid VOG
- Customer-oriented mindset
- Valid EU passport (mandatory)

What We Offer

- Competitive Monthly Salary
- Fully Paid Training
- Health Insurance
- Fully Paid Relocation Package (flight, transfer, hotel)
- Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
- And Much More...

Life in Spain

Embracing one of the many available jobs in Spain means stepping into a lifestyle defined by sunshine, culture, and vitality. Living in Valencia offers an unparalleled Mediterranean climate, where you can enjoy beautiful beaches, historic architecture, and a thriving social scene that makes Spain an incredible place to work and grow.

Relocating for this Customer Support Specialist position in Spain allows you to immerse yourself in the vibrant local gastronomy and relaxed pace of life. With our comprehensive support, moving to Spain becomes a stress-free transition, ensuring you can focus on building your career while enjoying the exceptional quality of life that Spain is famous for.

How to Apply

If you are ready to take the next step in your career and join a leading team in the telecommunications industry, we encourage you to click Apply Now. We look forward to reviewing your application and helping you start your journey with Mercier Consultancy Group.

📌 Customer Support Specialist – Work In Valencia, Spain
🏢 Mercier Consultancy
📍 Valencia