Customer Service Agent

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, specializing in connecting top-tier talent with world-class opportunities in the Customer Support Services industry. We take pride in our ability to facilitate seamless career transitions for professionals seeking to advance their careers while experiencing the best of Europe.

Job Overview

We are currently sourcing exceptional talent for a Customer Service Agent position in Spain. This role is a fantastic opportunity to join a vibrant team in Valencia, where you will provide high-quality support to Dutch-speaking clients within the telecommunications sector.

Key Responsibilities

- Provide expert assistance to customers via telephone regarding their telecom subscriptions.
- Troubleshoot connectivity issues and provide technical support with precision and patience.
- Process account modifications and updates in the internal database with high attention to detail.
- Manage and resolve customer complaints to ensure maximum satisfaction and loyalty.
- Maintain accurate records of all customer interactions within the Customer Support Services environment.
- Collaborate with internal departments to ensure seamless service delivery for every client.
- Consistently meet quality and performance standards as defined by the service center.

Requirements

- Native Dutch speaker
- Strong communication skills
- Good computer skills




- Valid Certificate of Good Conduct (VOG)
- Native or fluent Dutch (spoken and written)
- Valid EU passport (mandatory)

What We Offer

- Competitive Monthly Salary
- Fully Paid Training
- Health Insurance

Life in Spain

Choosing one of our Dutch-speaking jobs in Spain means choosing an exceptional quality of life. Spain is world-renowned for its Mediterranean climate, vibrant cultural heritage, and inviting lifestyle, making it the perfect destination for those seeking both professional growth and adventure. Living in Spain offers you the unique chance to enjoy world-class beaches, historic architecture, and a dynamic social atmosphere that welcomes professionals from across the globe.

Beyond the professional benefits, the experience of relocating to Spain provides a rich tapestry of culinary delights and recreational activities. Whether you are exploring local markets or enjoying the sun-drenched plazas, our Customer Service Agent position in Spain serves as your gateway to a rewarding international career. Start your journey with jobs in Spain and enjoy the unparalleled balance of work and leisure that this beautiful country provides.

How to Apply

If you are ready to embark on a new chapter in your career, we invite you to apply for this exciting opportunity today. Click the Apply Now button to submit your application and join the Mercier Consultancy Group team in Valencia. We look forward to hearing from you!

📌 Customer Service Agent – Work In Valencia, Spain
🏢 Mercier Consultancy
📍 Valencia