27 oct
|
Welocalize
|
España
Job
Responsibilities:
The purpose of this job is to assess the scope of each project and complete a project quote, communicating as needed, to the Project Management team so as to ensure that the client’s requests are met in a timely manner; and support the project completion process through the development and use of language tools and pilot processes. The following is a non-exhaustive list of responsibilities and areas of ownership of a Localization Quoting Specialist
* Prepares quotes and calculates turnaround times for clients (administrative management).
* Responsible for conducting a follow-up of quotes in order to achieve the target acceptance rate.
* Monitors client satisfaction and any increases/decreases in their use of services.
* Provides feedback on perceived client satisfaction and service completion.
* Detects new sales opportunities bringing add-on business and retaining existing accounts.
* Discusses and plans sales strategies for existing clients with the Business Developers.
* Advises the client on how to best manage a project, not only in terms of product specifications but also with regard to expenses.
* Tries to reduce administrative tasks by implementing sales actions to improve workflows with existing clients and increase margins.
* Responsible for meeting targets in the following KPIs: the amount of money quoted, amount of money accepted and price-per-project of existing clients.
* Communicating project information to necessary parties in a clear, concise and professional manner.
* Conveying specific client requests effectively to Project managers.
* Finance governance: Responsible of registering the correct information from de clients when creating the projects in the system: Legal entities (from the client and Welocalize), PO if needed, billing schedule...
Education:
* Essential: Middle or higher-level vocational training in administration or university degree
* Desirable: Master's degree
Experience:
* 2-4 years of experience in customer-facing activities related to the localization/translation/project management fields Skills & Knowledge:
* Essential: Fluent in English
* Desirable: Knowledge of other language
* Essential: Total Command of Microsoft Office
* Desirable: Knowledge of MEMOQ, SDL and FineReader Additional Job Details: Welocalize is a leading technology-enabled provider of translation, localization, and AI-driven content solutions, helping businesses communicate, innovate, and grow globally. Specializing in complex and regulated industries, Welocalize delivers precise, scalable multilingual content through a powerful combination of advanced AI technologies and expert human talent. At the core is Welocalize’s AI-enabled OPAL platform, which transforms translation workflows by integrating machine translation (MT) and large language models (LLMs) to provide fast, accurate, and culturally relevant content in over 300 languages. With a commitment to excellence, Welocalize holds 7 ISO certifications. Welocalize is headquartered in New York with offices all over the globe. #J-18808-Ljbffr
📌 Localization Quoting Specialist (España)
🏢 Welocalize
📍 España