Here at First Derivative we are looking to expand our Murex offerings in Switzerland and we are looking for a Murex Front Office Support Lead to join us You will own the day-to-day operation and production support of Murex MX.3, making sure trade capture, valuation, risk and market data processes run reliably through the trading day and end-of-day cycle. You are the escalation point for complex Front Office issues and valuation discrepancies, and the owner of the front-office support queue end to end. Responsibilities
• Monitor and support Murex Front Office processes, including trade capture, valuation, market data, risk and end-of-day processing
• Act as escalation point for traders, risk managers and middle office on system issues, valuation discrepancies and data questions
• Triage, investigate and resolve incidents on the platform and its interfaces to upstream and downstream systems (market data, risk, settlement, accounting)
• Own the front-office support queue: coordinate L2/L3 incidents with the platform run team and the software vendor, manage escalations, and hold the SLA
• Perform root-cause analysis on recurring issues and drive permanent fixes with the development team and vendor support
• Support end-of-day, month-end and market close processes so deadlines are consistently met
• Maintain runbooks, escalation paths and on-call procedures
• Support testing and operational readiness for platform upgrades, patches and vendor releases Requirements
• 5+ years of hands-on Murex MX.3 experience, with strong Front Office functional and production support expertise




• Proven track record supporting Murex MX.3 in production, with deep Front Office knowledge across trade capture, valuation, market data, P&L; and risk processes
• Strong knowledge of front-to-back trade lifecycle and Front Office processes. Commodities experience is advantageous but not required
• Strong SQL and familiarity with Murex Datamart structures for data investigation and reporting
• Strong understanding of Murex architecture, including workflows, market data, interfaces/integration, Datamart and batch processing
• Unix/Linux server environments and batch job monitoring
• Basic scripting (shell, Python) for troubleshooting and automation
• Incident, problem and change management (ITIL or equivalent); ITIL Foundation preferred

We offer
• 5 weeks of vacation
• EPAM Employee Stock Purchase Plan (ESPP)
• Enhanced parental leave
• Extended pension plan
• Daily sickness allowance insurance
• Employee assistance program
• General business travel medical and accident insurance
• Learning and development opportunities including in-house training and coaching, professional certifications, and courses
• Please note that any offers will be subject to appropriate background checks
• We do not accept CVs from recruiting or staffing agencies
• For this position, we are able to consider applications from the following:
•
- Swiss nationals
•
- EU/EFTA nationals
•
- Third-country nationals based in Switzerland with an appropriate work permit
•
- Displaced people from Ukraine who are currently in Switzerland and hold, or have already applied for, S permits

📌 Murex Front Office Support Lead (Madrid)
🏢 Epam Systems
📍 Madrid