We have an exciting opportunity for you to join our team as a Manager Station Operations.
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. Directing, coaching and developing team leaders and team members to ensure they provide highest possible service in a safe and compliant operational environmentEducating your team on current processes and procedures, targets and goalsMaking sure all activities are in line with company goals and regulatory requirementsOverseeing operational projects and initiatives to ensure planned results are delivered on time and within budgetManaging and controlling your station's costs and budgetLeading continuous optimisation and improvement of business processesEnsuring your station's accurate and timely reportingWhat do you bring with you:Experience in a leadership roleExcellent analytical skills, and the ability to plan and organise meticulouslyStrong communication and social skills and ability to present to a wide audience confidentlyExcellent interpersonal skillsExperience with leading / delivering projectsExcellent judgement and decision-making skillsWhat do

we offer
Attractive compensation packageTraining to get you started and on-the-job learning opportunitiesExtensive learning resources to further develop your skills and knowledgeTuition Assistance Program (*applicable for FedEx positions with a permanent contract)Employee Assistance Program for you and your family in difficult life situationsEmployee reduced-rate shippingGreat career opportunitiesFedEx is one of the worlds most admired companies and trusted brands year after yearBring your ideas, individuality, and dreams to our global community.



We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for allOur CompanyFedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this integral network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our PhilosophyThe People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
The FedEx culture and values have been a cornerstone of our success and growth since we began in the early ****'s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.
Equality, Opportunity & Diversity (EO&D;)Our greatest asset at FedEx is our people.

📌 Director of Customer Service Operations (Madrid)
🏢 Fedex
📍 Madrid