The mission of the Field Services Virtual Service Sales Representative – Recurring Business is to protect, renew and grow the recurring services business by proactively managing the contract renewal cycle, identifying expansion opportunities and developing long-term relationships with an assigned portfolio of customers.
The VSSR Recurring is responsible for driving on-time contract renewals, retention and recurring business growth, while identifying opportunities to expand the recurring footprint through contract extensions, additional services, installed base coverage and other recurring offers.
Working remotely through phone, e-mail, digital tools and other communication channels, the VSSR acts as a key commercial contact throughout the renewal lifecycle and collaborates closely with the wider Services organization to maximize recurring revenue and customer retention.
Essential Responsibilities Build and manage the Recurring & Renewal opportunity pipelineProactively manage the contract renewal pipeline for the assigned portfolio.
Prepare and manage renewal proposals / contract offers and follow them through to closure.
Proactively follow up open renewal opportunities and minimize late renewals and contract leakage . Identify contracts at risk and take appropriate commercial actions to protect recurring revenue.
Analyze, qualify and proactively progress renewal and recurring opportunities in BFO . Maintain accurate opportunity status, expected closing dates and customer interactions.
Coordinate internally with Services teams to ensure renewal opportunities are properly supported and delivered.
React quickly to customer requests related to existing contracts and recurring services.
Develop and expand Recurring Business Identify cross-sell and upsell opportunities within the existing contract portfolio.




Identify cross-sell and upsell opportunities within the existing contract portfolio.
Identify customers, assets or services currently outside existing contracts and develop opportunities to bring them into a recurring model.
Promote relevant recurring offers and contract extensions aligned with customer needs.
Convert transactional service relationships into long-term recurring relationships whenever appropriate.
Support targeted recurring campaigns based on Installed Base, contract maturity and identified customer potential.
Generate new recurring business opportunities from existing customers and Installed Base.
Manage assigned customer and contract portfolio Develop a clear understanding of the assigned customers, contracts and Installed Base.
Act as a key commercial point of contact for contract renewals and recurring services . Build and maintain strong customer relationships throughout the contract lifecycle.
Ensure customers understand the value and scope of their service contracts and relevant opportunities for expansion.
Maintain accurate customer, contract and Installed Base information.
Document relevant customer interactions and commercial activities in BFO.
Drive Recurring Business performance Deliver assigned renewal and recurring sales targets . Deliver assigned renewal and recurring sales targets . Report on renewal performance, recurring order intake, pipeline and key risks within the assigned portfolio.




Key Success Factors Strong ownership of the assigned Recurring & Renewal business portfolio . Strong commercial discipline to anticipate renewals and drive opportunities to closure.
Strong pipeline management and commercial forecasting discipline.
Close collaboration with the Services community, CSMs, sales teams and other stakeholders to maximize renewal and recurring opportunities.
High level of knowledge of Services contracts and recurring offers.
Accurate and consistent management of commercial activities and opportunities in BFO.

Requirements:
Bachelor / Associate degree in Electrical Engineering, Business Management, Sales or equivalent experience.
Previous experience in Sales, Inside Sales, Renewals, Customer Service or Account Management . Experience managing customer portfolios and/or contract renewals is highly valued.
Experience in Services or recurring/subscription-based business models is preferred.
Sales and results driven.
Strong business ownership mindset . Language Skills Spanish mandatoryFluent in English, with strong professional communication skills in listening, speaking, reading and writing.
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📌 Field Services Virtual Service Sales Representative (Valencia)
🏢 Schneider Electric
📍 Valencia