Customer Service Representative (French and Spanish speaking)
- Onsite
- JE01Job DescriptionObtenga más información sobre las tareas generales relacionadas con esta oportunidad a continuación, así como sobre las habilidades requeridas.
Step into a Game-Changing CareerReady to join an innovative and fast-growing team?
We're a general leader in technology and services, powering the brands of the future.
Across more than 70 countries, we support some of the world's most recognized brands
- the ones you use every day
- helping them grow through technology and integrated solutions.
If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in the coffee industry.
Career Growth and Personal DevelopmentThis is your chance to grow, learn, and build meaningful connections.
We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.
What You Will Do in This RoleAt the heart of everything we do is a commitment to people
- our clients, their customers, our teams, our community, and our planet.
Provide with accurate information to our customer.
Logging and follow up of correct and Valid Orders or requests.
Delivery of high caliber Customer Service on Post-Sales requisitions (Logistics, warranties, refunds...)Capturing of all required data elements in CRM as required by client's training, policies and procedures.
Your QualificationsWe welcome people from diverse backgrounds who are curious, motivated, and eager to learn.




If you are passionate about helping others and delivering excellent customer experiences, you will thrive with us.
RequirementsAre proficient or bilingual in French + advanced level of SpanishExcellent communication skills in a variety of customer facing situations.
Good team player with drive for success.
Previous experience in similar position is a plus.
What's in It for YouWe go beyond expectations by creating experiences that truly stand out.
That's why we invest in our people, technology, and future
- including yours.
In this role, you'll benefit from:Full-time (39 hours/week) temporary contract, Monday to Friday (09:*:00)Salary of €19,** gross/year + up to €1,500 gross/year in bonusOnsite Barcelona OfficeReferral bonus opportunitiesFully paid training on the company and your projectCareer development programs and specialized coursesBe Your Best VersionAt Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too.
Concentrix is an equal opportunity employerWe're proudly united as one team, one company, globally.
We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.
xqysrnh All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Location:
ESP Barcelona
- C/ de la Selva de Mar, 129Language

Requirements:
English, French, Spanish (Required)Time Type: Full time

📌 Customer Service Representative (Barcelona)
🏢 CNX
📍 Barcelona