French Speaking Fitbit Customer Support Specialist About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite general talent with world-class organizations. We are currently sourcing exceptional talent for a French Speaking Fitbit Customer Support Specialist position in Bulgaria. This is a unique opportunity to join the thriving Fitness & Wellness industry, where your passion for health technology will directly impact users across the French-speaking market. Provide high-quality technical support to customers regarding Fitbit wearable devices and integrated wellness software. Champion the Fitness & Wellness industry by assisting users in optimizing their fitness tracking and health monitoring experience. Resolve troubleshooting queries via phone, email, and live chat with precision and a customer-centric approach. Educate users on the latest fitness features, goal setting, and data synchronization to ensure brand loyalty. Maintain accurate logs of customer interactions while adhering to quality and data privacy standards.



Collaborate with cross-functional teams to resolve complex hardware or software challenges within the fitness ecosystem. Contribute to the success of one of the most exciting French-speaking jobs currently available in the region. Native or fluent French (spoken and written) is mandatory for this role. Valid EU passport or a valid work permit for Bulgaria. Ability to relocate to Sofia for this on-site French Speaking Fitbit Customer Support Specialist position in Bulgaria. Fully Paid Training to ensure you become an expert in Fitness & Wellness product support. Comprehensive Health Insurance and wellness benefits. Fully Paid Relocation Package (flight, transfer, hotel) to ensure a smooth transition to your new home. Monthly Performance Bonus for achieving excellence in your support KPIs. Bulgaria offers a stunning landscape ranging from mountain retreats to Black Sea beaches, all complemented by a pleasant climate and a cost of living that allows for a high quality of life. Your relocation to Bulgaria is fully supported, allowing you to focus on settling into a country renowned for its delicious cuisine, friendly locals, and growing expat community.

📌 French Speaking Fitbit Customer Support Specialist (Álava)
🏢 Mercier Consultancy Group
📍 Álava