Staff Product Manager, Deel IT (Madrid)

Staff Product Manager, Deel IT (Madrid)

27 oct
|
Deel
|
Madrid

27 oct

Deel

Madrid

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how general talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.
At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

About the role
Deel IT manages the full device lifecycle for Deel's global workforce: procurement, shipping, device support, and returns across 100+ countries and a network of 50+ couriers and suppliers. It's a high-stakes internal operation where SLAs are real, complexity is everywhere, and the cost of failure is visible across the whole company.
We have two core platforms in place that handle real, global complexity across all 100+ countries:



an internal admin platform and a supplier platform that manages our network of 50+ couriers and vendors. Right now they want to do more but don't have the platform structure to make it happen. We're hiring a Staff PM to own the Operations product surface and drive that automation and expansion agenda.
What's needed is someone who can look at the sprawling landscape (logistics, device lifecycle, IT support, supplier networks, SLAs, platforms, data) and come back with an opinionated roadmap about what automation moves the needle most, how to unlock supplier capacity, what ships next, and why.
You'll dig into data, talk to ops teams and suppliers, validate assumptions, think in systems, and come back with a clear point of view. Then you'll drive it.
It's also one of the highest-leverage roles in Deel IT: what you ship directly unblocks dozens of people and saves the company real money.
You'll pull data from multiple sources: the engineering backlog, logistics performance, IT support ticket patterns, supplier feedback, financial impact. You'll synthesise it into a ruthless roadmap: what moves the needle, what can ship fast, what's worth the engineering effort, and what's not. You'll own this roadmap and defend it when people push back. You'll iterate it based on what you learn.
Your north star is shipping features that automate manual workflows and reduce human-in-the-loop steps across operations and supplier networks.



Examples include shipping label generation (end-to-end), real-time tracking aggregation, device condition documentation, IT support ticket routing and resolution, and supplier onboarding workflows. You'll scope each one, ship it, measure it, and move to the next.
Define what good looks like across on-time device delivery rate, IT support ticket response time, revenue per operations headcount, and revenue per engineering headcount. You'll build dashboards and early-warning systems that surface SLA risk before it becomes a crisis. You'll sit between four worlds: frontline operations (messy, data-rich, constraint-heavy); engineering (clear-headed, velocity-focused); You'll take the complexity and translate it into clean, well-scoped work that engineering can execute fast. Research, synthesis, data analysis, decision documents, spotting patterns in unstructured feedback. You'll be fluent in prompt engineering and you'll show it, not just talk about it.
What we're looking forEssential6+ years of product management experience, with at least 1 year at Staff PM level or equivalent senior IC role. Builder mindset, not project manager. (You take a messy, loosely-defined problem space and solve it. You iterate based on data, not consensus.
When you're looking at a logistics problem, you see how it connects to IT support, supplier incentives, and engineering velocity.
You move fast without losing quality. Data fluent and self-sufficient. You're comfortable with SQL, data platforms, and spreadsheets. You pull your own analysis. You don't wait for someone else to tell you what the data says. You use AI tools in your day-to-day work: research, synthesis, writing, analysis, decision-making. You can show concrete examples of how you use it, not just d

📌 Staff Product Manager, Deel IT (Madrid)
🏢 Deel
📍 Madrid

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