27 oct
|
Covestro
|
Valencia
Do you love technology, and innovation and have a customer-first mindset? Expand your skills and knowledge with our leading-edge Hyper-Converged Infrastructure (HCI) technology and Hybrid-Cloud solutions Here at Nutanix, we value providing all our customers with an exceptional support experience. Join our family in a multicultural working environment and be part of a company that wants your career to succeed and thrive About the Team**At Nutanix, you will have the opportunity to be a part of our EMEA Technical Support (SRE) team based in Barcelona. Our SRE team comprises talented individuals working collaboratively to deliver the best support to our customers promptly. You will report to the Support Manager, who provides guidance and support in ensuring seamless operations within the team. At Nutanix,
we offer
a hybrid work setup where employees are expected to be in the office for three days a week. Our focus is primarily on delivering exceptional support to our customers while maintaining a healthy work-life balance for our team members. Your Role+ Provide technical support for Nutanix ?s HCI solutions+ Troubleshoot, diagnose,
and debug enterprise customer issues+ Collaborate with development engineering team+ Resolve cross-vendor issues with technology partners+ Improve product serviceability and develop tools+ Deliver excellent customer support experience+ Share technical knowledge with team+ Focus on customer success and satisfactionWhat You Will Bring+ 7+ years of relevant technical experience+ Expertise in Virtualization, Networking, Storage, Linux, and Cloud Technologies+ Customer-facing experience and customer-first mindset+ Fluent in English. Proficiency in one or more EU languages is a strong plus+ Passion for learning and staying updated on cloud technologies+ Strong troubleshooting and debugging skills+ Collaborative approach and ability to work with diverse teams+ Ability to provide excellent support experience to customersWe offer permanent employment with a base salary starting from 60,000. The base pay offered may vary depending on multiple individualized factors, such as job-related knowledge, skills, and experienceWork ArrangementHybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources.
📌 Técnico/A De Sistemas It (Valencia)
🏢 Covestro
📍 Valencia