Our mission at Capacity is to help teams do their best work through our AI-powered support automation platform. We believe that each individual voice, perspective and background brings inherent value to enhance our product, serve our customers and generate more ideas to solve complex problems. By continuing to hire talented, driven and humble teammates, we have the opportunity to see Capacity become a premier brand enterprise SaaS platform. Capacity has raised over $100 million dollars from over 150 investors, giving us the opportunity to make ambitious investments in our team and big bets on our future. Any company that wants to grow revenue, reduce costs, and improve customer and employee satisfaction is an opportunity for Capacity to shine. We are seeking a motivated Technical Delivery Junior Engineer to join our company. As a Technical Delivery Junior Engineer, You are passionate about Linux, technology, and a job well done. In this Junior Delivery position you will work with Conversational and AI Technologies from day one, learning alongside a highly technical team. You will help deploy Verbio solutions in customer infrastructures under the guidance of senior colleagues, accompanying them until the solution is successfully installed. Supporting technical communication/interaction with the end customer, under supervision, and replying to customer requests by email. Participating in the deployment of Capacity/Verbio solutions either in the customer's infrastructure or Capacity cloud, together with senior team members. Working closely with customers and colleagues to troubleshoot Capacity/Verbio deployments, escalating when needed. Supporting Project Managers and senior Engineers to ensure project success. Establishing communication with product or infrastructure teams to support a successful deployment.



Collaborating with other Technical Delivery Team members in content generation by providing technical information describing how Capacity/Verbio products work on customer's infrastructure. Sharing relevant feedback and observations from customers with senior colleagues and product teams. Collaborating with product teams in maintaining internal systems for Quality Assurance. Telecommunications or Computer Engineer (Master or Degree), or equivalent practical experience/training. Basic to intermediate knowledge of Unix/Linux Server Administration. Basic knowledge of scripting languages (Bash, Python). Basic knowledge or genuine interest in SaaS platforms (deployment, configuration, or support). Basic experience with version control tools (Git). Ability to work remotely but in total coordination with remote teams/workmates. Good English and Spanish proficiency levels (B2/C1). Previous internship or academic project experience in Linux, scripting, or cloud environments. Exposure to Agile working methodologies (SCRUM, Kanban). Basic programming skills in C/C++. Familiarity with Docker or containers in general. Basic knowledge of AWS, Google Cloud, or Microsoft Azure. Capacity team members enjoy the opportunity and benefits of working at an artificial intelligence startup, but with leaders who've worked at places like Apple, Ebay, Visa, Answers.com, Oracle, Boeing, and many more world-class companies. Employer-paid health insurance (for you and your eligible dependents) Short term disability insurance If you aren't sure if you qualify, just applyAlthough we are a remote workforce, we remember the neighborhood where we started. We still strive to elevate our community by furthering access to education and careers in the tech space. Our affiliated nonprofit, Create A Loop, brings rigorous computer science courses to underserved communities with little to no access to formal computer science are many opportunities for our Capacity team members to serve and educate our Create A Loop students throughout the year. #

📌 Technical Delivery Junior Engineer (Granada)
🏢 Capacity
📍 Granada