Dutch-Speaking Customer Expert: Work Remotely from Greece (Madrid)

Dutch-Speaking Customer Expert: Work Remotely from Greece (Madrid)

27 oct
|
CB Talents
|
Madrid

27 oct

CB Talents

Madrid

Turn your Dutch into a new life abroad.

Descubra exactamente qué habilidades, experiencia y cualificaciones necesitará para tener éxito en este puesto antes de enviar su solicitud a continuación.

Our client, a leading e-commerce company, is looking for native-level Dutch speakers to join its customer support team. No customer service experience needed. You get full training, a relocation package, and a clear path to grow.

What you'll do

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- Be the first point of contact for customers and partners via phone, chat, and email

- Handle after-sales topics: order status, product details, invoicing, and complaints

- Work with a range of internal and external tools to find fast, accurate solutions

- Take on escalated cases and turn them into satisfied customers

- Grow into roles such as mentor, trainer, or Quality Assurance specialist

What we're looking for

-

- C1 Dutch

- English at B2 level (used for training)

- Good problem-solving skills and a creative approach

- Experience in sales or a customer-facing role is a plus, but not required





What's in it for you

Compensation

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- €1,300 gross/month × 14 salaries

- Productivity bonus of up to 15% of your gross salary, based on target achievement

- €450 gross bonus after completing your training

- €450 gross loyalty bonus after 12 months

Relocation support

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- Flight reimbursement from anywhere in Europe

- 21 days of hotel accommodation on arrival

- Free assistance from a housing agency to find long-term xghoner accommodation

Career growth

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- Paid training from day one

- Cross-skilling across phone, chat, and email

- Progression paths into mentor, trainer, and QA roles

The details

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- Work model: Remote from Greece

- Schedule: Monday to Friday, rotating shifts between 07:00 and 23:00, with occasional weekends

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Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

📌 Dutch-Speaking Customer Expert: Work Remotely from Greece (Madrid)
🏢 CB Talents
📍 Madrid

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