Position: Operations & Customer Service Coordinator (Spanish speaker)

Para una comprensión completa de esta posibilidad y de lo que se requerirá para ser un candidato exitoso, siga leyendo.
Location: Palma de Mallorca, Spain
Model: On-site
Employment type: B2B contract
Salary: 20,000 Euros gross annually + other benefits

DUTIES AND RESPONSIBILITIES:

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- Clean, inspect and prepare complete golf club sets for each rental booking

- Check every set contains the correct clubs, bags and accessories and is presented to a high standard

- Coordinate and carry out equipment deliveries and collections at agreed customer locations

- Manage reservations, scheduling, stock availability and equipment returns

- Respond professionally to customer enquiries, calls and emails, resolving issues promptly

- Track golf sets, identify missing or damaged equipment and maintain accurate records

- Take ownership of the daily workflow, ensuring all orders are ready and delivered on time

- Help improve operational efficiency and the overall customer experience

REQUIREMENTS:

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- Excellent spoken and written English

- Strong organisational and time-management skills

- Practical, hands‑on approach,



happy to clean, handle and transport golf equipment

- Confident dealing with customers and coordinating multiple daily bookings

- Good computer skills, including email and booking systems

- Reliable, punctual and comfortable working independently

- Full driving licence

- Based in Palma de Mallorca or within reasonable commuting distance

- Flexible during busy golfing and holiday periods

- Comfortable working as a self‑employed contractor, invoicing for services

Advantages

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- Spanish language skills
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- Knowledge of golf equipment or an interest in golf

- Previous experience in rental operations, tourism, hospitality, logistics or customer service

- Experience with online bookings, social media or digital marketing

BENEFITS:

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- Company van supplied

- Responsibility for local operations in one of Europe's popular golf destinations

- Opportunity to work independently and make a real impact on customer satisfaction

- Role within an established international golf rental business

- And many more

📌 Operations & Customer Service Coordinator (Spanish speaker) (REF: DSR 012)
🏢 Cross Border Talents
📍 Palma