Dutch Customer Experience Specialist (España)

Dutch Customer Experience Specialist (España)

27 oct
|
Techniekvac
|
España

27 oct

Techniekvac

España

Experience the power of a game-changing careerWant to be part of an innovative and growing team? We're a integral technology and services leader that powers the brands of the future. We help well-known brands
- the ones you use every day
- improve their businesses with technology and integrated solutions, in over 70 countries.
What you will do in this roleLead structured follow-up and support calls with prospective customers after they've expressed interest in a productRepresent a premium automotive brand with professionalism, courtesy, and attention to customer satisfactionReinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferencesCollect key insights and summarize interactions in a clear, structured format to support retailer sales teamsMaintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospectsEnsure all customer interactions align with the quality standards and premium positioning of the brand. . REQUERIMENTSConcentrix is a great match if you:Are bilingual or proficient in Dutch and EnglishHold a high school diploma (minimum),



with a preferred background in business, communications, or automotive studiesBring experience in customer service or sales
- ideally within the automotive or luxury sectorsCommunicate clearly and confidently, especially with executive-level or high-end clienteleDemonstrate a strong interest in the automotive industry and premium productsAre structured, professional, and discreet in handling sensitive topics like pricing or commercial offersAre comfortable following a detailed, scripted call approach and submitting written reports post-interaction.
OFFERSWhat's in it for youFull-time 39 hours/week, permanent contract: Monday
- Saturday rotative ***Salary **,38 euros gross/year + up to **
* euros gross/year in bonus + private medical insuranceCentral location in BarcelonaFull paid training on the company and the project you'll be working onCareer development programs, specialized coursesExperience the best version of you At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

📌 Dutch Customer Experience Specialist (España)
🏢 Techniekvac
📍 España

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