As a Dynamics 365 CRM Functional Consultant, you will bridge the gap between business stakeholders and technical delivery teams, translating business needs into practical CRM solutions. You will support the evolution of a Microsoft Dynamics 365 Customer Engagement environment, helping organizations optimize their sales and customer service processes. Working directly with German-speaking business users, you will lead discovery workshops, analyze requirements, and define functional solutions that align with business objectives. You will be responsible for assessing existing processes, identifying configuration opportunities, and documenting solution designs that delivery teams can implement effectively. on functional consulting role focused on business analysis, stakeholder engagement, and successful implementation rather than software development. Operating remotely within an international consulting environment, you will combine German-language stakeholder collaboration with English-language project communication to drive successful delivery and user adoption. Lead workshops and discovery sessions with German-speaking business stakeholders to understand business objectives, operational challenges, user needs, and existing CRM processes. Business Process Analysis: Assess current workflows and identify opportunities to improve efficiency, customer engagement, and process consistency through Microsoft Dynamics 365 Customer Engagement. Fit-Gap Analysis: Conduct structured fit-gap assessments, distinguishing between requirements that can be met through standard configuration, those requiring customization, and those best addressed through changes to business processes. Testing and Business Sign-Off: Support user acceptance testing, coordinate business feedback, help resolve functional issues,



and guide stakeholders through validation and formal solution sign-off. Deployment and User Adoption: Assist business users during the transition to live operations, helping them understand new processes and ensuring that implemented CRM solutions meet their intended objectives. Communicate findings, delivery risks, dependencies, recommendations, and solution options in English to programme leadership and other project stakeholders. Remote Collaboration: Work effectively with distributed business and technical teams, maintaining clear communication, reliable documentation, and alignment throughout the project lifecycle. Approximately 6–7 years of relevant experience delivering Microsoft Dynamics 365 Customer Engagement or Microsoft Dynamics CRM projects in a functional consultant or business analyst capacity. Demonstrated experience conducting business discovery, requirements-gathering workshops, process analysis, and fit-gap assessments, with documented deliverables that can be presented as evidence of previous work. Configuration and Customization Knowledge: German Language Proficiency: Fluent German, with the ability to independently facilitate workshops, discuss complex business requirements, challenge assumptions, and produce professional functional documentation in German. English Communication: Fluent English, with the ability to prepare programme updates, communicate risks,



present recommendations, and collaborate effectively with international delivery teams. Testing and Implementation: Experience supporting user acceptance testing, business validation, sign-off processes, and the transition to live CRM operations. Remote Working Capability: Comfortable working independently in a fully remote environment, building trust with stakeholders who may never be met in person, and managing priorities across distributed teams. Based in the UK or Europe, with the legal right to work in the relevant country and the ability to undertake a remote contract engagement. Fully Remote Work: Work remotely from an eligible location anywhere in the UK or Europe, offering flexibility without a requirement to attend a physical office. Contract Engagement: A contract-based consulting opportunity suited to experienced Dynamics 365 professionals seeking project-focused work. Contract compensation based on an agreed daily rate, with the final rate to be determined. Direct engagement with German-speaking stakeholders, allowing you to influence business processes and functional solution decisions. The opportunity to contribute across discovery, fit-gap analysis, solution design, testing, business sign-off, and live adoption. Work with business stakeholders and delivery teams in a distributed consulting environment, combining German-language workshops with English-language programme communication. Further develop your expertise in Microsoft Dynamics 365 Customer Engagement, business process optimization, and functional solution delivery. Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candid

📌 Dynamics 365 Crm Functional Consultant, German Speaking (Granada)
🏢 Jobgether
📍 Granada