27 oct
|
Concentrix España
|
Barcelona
27 oct
Concentrix España
Barcelona
Job Title: Seller Support Advisor
- French/English
- Onsite
- BM01
Job Description
Experience the power of a game-changing career Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Seller Support Advisor you will be part of our team of game-changers who are powering the brands of the future. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. As a Seller Support Advisor on our team, you will: Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users). Update our internal databases with information about technical issues and useful discussions with sellers. Assist content managers in improving our FAQ, aiming to reduce the overall contact rate by providing qualitative self-help to our sellers. Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Concentrix is a great match if you:
Are bilingual or proficient in French plus advanced English Proven project management experience with success in managing deadlines, customers, and schedules. Excellent written and verbal communication skills. Service orientation with the ability to break down complex concepts for anyone to understand. Knowledge of important Support KPIs. You are tech
- and data-savvy. Superb listening skills, service mindset and the proven ability to dig deeper to solve problems. What's in it for you In this role,
we offer
benefits that help support your unique lifestyle: Full-time 39h/week, permanent contract: Monday to Friday from 9:*:00 Salary *
* euros gross/year + up to **
* euros gross/year in bonus Remote from Spain Bring-a-friend (referral) bonus opportunities Full paid training on the company and the project you'll be working on Career development programs, specialized courses Experience the best version of you At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice." Francés (Required), Inglés (Required) Time Type: Tiempo Completo
Location:
ESP Barcelona
- C/ de la Selva de Mar, 129 Time type: Jornada completa Start date: ** Posted on:
📌 Seller Support Advisor (Barcelona)
🏢 Concentrix España
📍 Barcelona