Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.
We're scaling fast and staying true to what makes us different: an open-source legacy, a general collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. We're looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs ' world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center. As a Solutions Architect, you'll be a trusted technical partner -not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight.



Whether it's understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces-you'll bring clarity and confidence to complex technical landscapes. You'll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you'll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer's architecture, goals, and constraints. You're passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement. Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
Effective in working with customers, including business executives, project managers, and IT development staff.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Stay current on Grafana Labs, observability, and related technologies.
What Makes You a Great Fit: Located in Spain 5+ years of experience working on deployment teams, using project management techniques. Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces)
- preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Lo#J-*-Ljbffr

📌 Senior Solutions Architect (La Coruña)
🏢 Grafana
📍 La Coruña