Job Description
MultiSafepay is a leading payment service provider, offering omnichannel and advanced payment solutions to businesses across Europe. In short, we are a true FinTech. With powerful in-house technology and deep expertise, our modular platform brings online, in-person, and cross-border payments together in one place — giving merchants the flexibility to scale on their own terms. We are looking for a Technical Writer to support the scaling of our public and internal technical documentation in line with the company's and products' growth. Job Requirements What you'll be doing Updating and expanding general technical guides to support merchants and internal teams Enhancing API documentation and tooling to improve clarity and usability Exploring and implementing smart solutions to support self-service via documentation hosted on Readme Building our knowledge hub for API guides, solutions, integration, and payment management





What You'll Need
3+ years of experience in technical writing or documentation Strong understanding xkdbapo of docs-as-code workflows and engineering processes Proficiency with Git and GitHub for version control and collaboration Experience with Atlassian tools for project management and documentation Thorough understanding of REST APIs with independent experience using Postman, Swagger, and similar tools Knowledge of webhooks and authentication flows Fluency in English (Spanish is a plus) Nice To Have Proficiency in AI tools and their application to documentation workflows Experience with e-commerce modules such as Magento, PrestaShop, or similar platforms Knowledge of payment lifecycles and fintech operations #J-*-Ljbffr

📌 Technical Author (Orce)
🏢 Multisafepay
📍 Orce