This position is at Hitachi The selection process will be entirely managed by Hitachi. -
- Barcelona, Spain Job ID: R* Date Posted: ***
* Company Name: HITACHI ENERGY SPAIN, S.
A.
U. Profession (Job Category): IT, Telecom instead, we are looking for people with a good understanding of IT and applications, strong problem-solving and communication skills, and an interest in building their career in application support and IT service management. How You'll Make an Impact Act as a first point of contact for users experiencing issues with business applications, analysing requests and providing initial functional support. Escalate incidents requiring deeper technical analysis or development to the appropriate L2/L3 teams and follow up through resolution. Your Background Vocational training (FP/Grado Superior), Bachelor's degree, technical courses or equivalent knowledge in IT, Computer Science, Information Systems or a related area. Previous experience or relevant knowledge in Service Desk, Help Desk, Application Support, IT Support or similar environments ; junior profiles with relevant training are welcome. Basic understanding of business applications, IT environments and incident/service request management. experience with ServiceNow is considered an advantage. Availability to work from Madrid or Barcelona in a hybrid model . As the team will provide support across different time zones, positions will be available across different service shifts, including morning, afternoon and night coverage.

About Us
Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core.



Over three billion people depend on our technologies to power their daily lives. With over 50,000 employees in 60 countries, we work together to advance the world's energy system to be more sustainable, flexible and secure. Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a [general inquiry form]() on our website. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. Candidate data is processed in accordance with applicable data protection and employment laws as well as [Hitachi's General Data Privacy Notice.]() Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws.

📌 Multiple It Business Systems Analysts Specializations Entry Professional (Madrid)
🏢 Hitachi
📍 Madrid