At ING we are looking for Client Tax Services Specialist Your role and work environment: We are looking for a talented and enthusiastic Client Tax Services Specialist to join our Client Tax Services Team of Financial Crime Prevention The responsibility of this team is to execute end-to-end client tax processes across onboarding, in-life management and tax reporting activities. As a Client Tax Services Specialist you will: . Support the execution of end-to-end client tax processes across onboarding, in-life management, and tax reporting activities. Maintain and validate client tax information, including tax residency, CRS/FATCA classifications, W-8/W-9 documentation, and withholding tax attributes. Perform tax operational controls and ensure data quality across systems and reporting processes. Contribute to the preparation, validation, and submission of tax reports to internal stakeholders and external authorities. Investigate and resolve tax-related incidents, client queries, exceptions, and data discrepancies. Support compliance with local and international tax regulations, including CRS, FATCA, Withholding Tax (WHT), and Double Tax Relief requirements. Collaborate with KYC, Operations, Technology, Compliance, and the business to ensure tax requirements are correctly implemented. Participate in audits, regulatory reviews, and control testing activities by providing evidence and documentation. Identify opportunities to improve processes, increase automation, and enhance data quality. Support technology implementations, process redesign initiatives, and tax-related change projects. Contribute to the development and maintenance of procedures, controls, and operating documentation. These are some of the qualities that we value the most for this role.



3–6 years of experience in client taxation, tax operations, tax reporting, or investment services within the banking sector. Knowledge of investment-client taxation and tax reporting obligations. Understanding of CRS, FATCA, W-8/W-9 documentation, Withholding Tax, and Double Tax Relief concepts. Experience working with operational processes, controls, and regulatory requirements. Ability to work with large volumes of data and identify inconsistencies. Experience using data analysis and reporting tools. Advance Spanish and advanced English. s and your own, we agree when to come to ING MAD and when to work best from home. Receive your meal allowance in the way that best suits you: through a meal card or directly in your payroll, giving you greater flexibility and convenience in managing your everyday needs. More than an office. In our offices you can find doctor's office, hairdresser, gym, Employee Concierge (to help you with your errands) and much more Health and life insurance. We help you protect what matters most to you, including you and your immediate family. Enjoy access to services such as nursery vouchers, public transport and training support, as well as other benefits through our versátil remuneration model. Our free shuttle service connects different areas of Madrid with ING MAD, helping make your commute to the office more comfortable and convenient. Banking benefits. Loans with preferential banking conditions. Special mortgage conditions after 6 months working at the bank. More vitality and more belonging Our 360o wellbeing approach supports employees across Financial, Physical, Mental and Social Wellbeing. On-site physiotherapy service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas

📌 Client Tax Services Specialist (Madrid)
🏢 Ing
📍 Madrid