This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H someone who is eager to help the world's biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers. Account Manager, Enterprise As an Account Manager, you will be responsible for developing strong relationships by earning trust with our customers, and providing impactful payments insights to help them grow. Our Account Managers are empowered to own the customer relationship and provide best-in-class service to our customers. In this role, you'll contribute to our ongoing momentum by understanding the unique customer need and identifying commercial opportunities, including expansion opportunities and the addition of value adding products. Self-motivated and resourceful, you'll bring a strategic mindset and commercial approach to the role.

What You'll Do
Relationship management: Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders. Develop a integral network of people within Adyen and work collaboratively across cultures and time zones Commercial acumen: Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts Strategic consultation: Position Adyen as a trusted partner and use data to tell compelling stories Project management:



Prioritize and execute on short and long term projects with varying timelines across multiple accounts Feedback: Be the voice and champion for your customer internally and serve as a feedback loop Who You Are: Enjoy engaging others and developing strong working relationships at all levels of management Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions Skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals Comfortable synthesizing complex data sets and using data to tell a story Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results Additional

requirements:
ideally in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side (bonus if in complex enterprise software, technical infrastructure or financial services) This role is based out of our Madrid office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles. Preferred experience in the retail industry as you will be managing retail merchants and be part of the Unified Commerce Account Management team Some domestic and international travel required You have full professional written and verbal proficiency in Spanish and English (Catalan is a plus). Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications.

📌 Manager-Account Manager (Madrid)
🏢 Adyen
📍 Madrid