Customer Support Specialist-Spanish (Gerona)

Customer Support Specialist-Spanish (Gerona)

27 oct
|
Cross Border Talents
|
Gerona

27 oct

Cross Border Talents

Gerona

Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. A Day in the LifeCardiovascular Diagnostics & Services (CDS) is a fast-growing business dedicated to connecting patients, caregivers, and clinicians from diagnosis through treatment with real-time insights and value-added services. Our mission is to improve patients' quality of life while helping healthcare systems operate more efficiently. Through innovative solutions such as Insertable Cardiac Monitors (ICMs), we enable clinicians to detect and monitor heart arrhythmias earlier and more accurately, supporting better clinical decisions and outcomes.
Responsibilities may include the following and other duties may be assignedDrive market development by expanding the use of Insertable Cardiac Monitors (ICMs) in existing clinics and new centers, supporting broader product adoption and identifying new opportunities within the territoryOptimize and help establish patient pathways for Syncope and Cryptogenic Stroke, supporting the development of centers of excellence in collaboration with healthcare providersBuild and manage relationships with Key Opinion Leaders (KOLs) and key stakeholders across the patient pathway, including cardiologists, neurologists, nursing staff, procurement teams, and coding professionalsAct as a key partner to the local sales team to raise awareness of clinical indications and economic value through peer-to-peer engagement, education, and regional training initiatives, including workshops and stakeholder roundtablesCollaborate closely with field service, marketing, reimbursement, and other relevant business units (e.
Cardiovascular and Neurovascular teams) to develop materials, share health economic information,



and implement national and international programsPartner with the Cardiac Rhythm Management Sales Representative Teams, Technical Consultants and District manager to ensure execution of Cardiovascular Diagnostics & Services projectsDevelop and execute an annual regional market development plan, using account planning tools to define strategies, tactics, and actions, while supporting project work, process optimization, and KPI trackingCapture and report clinical, market, and competitive insights to the Strategic Marketing Team, and represent the business at relevant regional, national, and international meetings and congressesRequired Knowledge and ExperienceBachelor's degree in Business, Life Sciences, Biomedical Engineering, Nursing, or a related fieldMinimum of 5 years of experience in a sales role within the MedTech or pharmaceutical industry, or nursing background in cardiology, neurology, intensive care, operating room, or emergency medical services, with interest in transitioning to a field-based commercial role, or equivalent industry experienceProfessional experience in a clinical environment or in a medical technology sales roleSolid understanding of anatomy and medical technologiesFluency in English and Spanish (written and spoken)Valid driver's license.
Friendly and open mindset with a strong service orientation, high level of commitment and motivation, solution oriented approach, ability to work independently and collaboratively in a team, solid IT skills,



willingness to travel, and experience working in a large corporate environment.
Medtronic is committed to safeguarding the principle of non-discrimination in employment on the basis of sex, sexual orientation or gender identity, as set out in Article 14 of the Constitution and Articles 17 and 18 of the Workers' Statute, as well as Organic Law ** of 22 March on effective equality between women and men and Law ** for the real and effective equality of transgender people and the protection of LGTBI rights. Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

We offer
a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Spain: 41,** EUR
- 62,** EUR |We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission
- to alleviate pain, restore health, and extend life
- unites a general team of 95,000+ passionate people.
From the R&D; lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Working alongside one another, we use science, medicine, and a profound understanding of the human

📌 Customer Support Specialist-Spanish (Gerona)
🏢 Cross Border Talents
📍 Gerona

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